Regional Office Manager - San Francisco
6 days ago
Job description
Lead and Inspire as a Regional Office Manager
This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am - 5:000pm.
As a Regional Office Manager, you'll provide leadership and coordination across multiple locations to ensure smooth, efficient, and client-centered operations. You'll oversee office supervisors and support staff, helping to create consistent procedures, exceptional service, and a culture of collaboration that supports our mission to inspire hope and promote wellness.
This is a great opportunity for someone who thrives in a leadership role, enjoys problem-solving, and values building systems and teams that make a lasting impact in community healthcare.
Key Responsibilities
- Lead and develop Office Supervisors and Client Registration Specialists (CRS) across assigned service areas
- Implement and maintain consistent office procedures and operational practices
- Oversee training, performance development, and coaching for office staff to ensure high-quality service delivery
- Monitor data and documentation for accuracy and efficiency, implementing improvements as needed
- Partner with leadership to resolve operational challenges, client or staff concerns, and facility needs
- Support regional coordination for office space, parking, signage, furniture, and equipment needs
- Communicate organizational updates and procedural changes effectively to all assigned staff
- Ensure adherence to customer service standards and support departmental strategic goals
Requirements, Skills, Knowledge and Expertise
High School/GED required
- Bachelor's degree preferred
QUALIFICATIONS: WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
Previous supervisory experience in a professional office setting preferred
At least 3 years of customer service experience required
Knowledge of Microsoft Office Suite preferred
You'll Be a Great Fit for This Role if You:
- Excel at leading diverse teams with empathy, accountability, and clear communication
- Enjoy building efficient systems that make day-to-day operations run smoothly
- Are detail-oriented and thrive in a role that balances strategy with hands-on leadership
- Approach challenges with a problem-solving mindset and collaborative spirit
- Take pride in creating an environment where staff and clients feel supported and valued
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