Food and Beverage Manager - New York, United States - Thompson Central Park New York

Description

JOB SCOPE:

Responsible for the overall operation of all Food & Beverage outlets with Banquet coverage as needed.

JOB FUNCTIONS:

• Manages all Food & Beverage Outlets and Banquet as directed.
• Monitors performance of outlets, as well as department staffing schedules.
• Greets guests and has floor presence as needed.
• Performs spot checks and enforces for the service staff presentation and appearance standards.
• Fosters an atmosphere where guests need, and satisfaction take top priority.
• Responsible for professional knowledge of product (up selling).
• Tests staff to insure consistent guest service.
• Performs other functions as required by the Director of Restaurants, Bars and Events, and/or Hotel and guest needs.

• On a day-to-day basis, monitors the service performance of the staff.
• Corrects any violation of standards through progressive discipline.
• Develops and updates all operating manuals.
• Interviews, hires, trains, counsels and disciplines staff.
• Holds monthly departmental staff communications meetings.
• Takes minutes, composes and submits a report.
• Participates in hotel resume meetings, departmental head meetings, food and beverage meetings, and other meetings as necessary.
• Fosters a professional teamwork mentality among the staff and enforces a professional demeanor at all times with guests.
• Supports implements and reinforces hotel standards in food and beverage service and product presentation.
• Prepares weekly staff schedule and payroll.
• Adheres to the scheduling needs of the hotel, accordance with current Contract.

• Monitors menu items consumption for all food & beverage.
• Collaborates with culinary team to develop and recommends changes.
• Monitors productivity guidelines for all departments in the Food & Beverage division.
• Reviews daily revenue report, and is responsible for accuracy.
• Prepares monthly and weekly abstract of product of sales; analyzes results and makes recommendations accordingly.
• Responsible for physical presentation of all Food & Beverage FOH areas.