Solution Architect - Remote, United States - Esko

Description

This is us

Esko, a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.

Esko, Brand Solutions is a business unit within Esko and it helps its customers make the best packaging for billions of consumers. Our product portfolio supports and manages the packaging and print processes for consumer packaged goods (CPG) brands, pharma, life science, and retail customers.

Esko solutions are used in packaging management (WebCenter), asset management (MediaBeacon), artwork creation and 3D visualization (Studio), structural design (ArtiosCAD), prepress, workflow automation (Automation Engine), quality assurance, sample-making, palletization (CapePack), supply chain collaboration and/or the production of signage and displays.

The Esko family includes solutions from recent acquisitions including Enfocus, with its PDF quality control tools and automation solutions, MediaBeacon, with its digital asset management (DAM) solutions, and BLUE Software, with its SaaS label and artwork management applications.

Our core values

We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a driven advantage in the markets we serve.

We would love to have you on this journey with us Apply today.

The role

The SOLUTION ARCHITECT role offers a unique opportunity to contribute your talents and experience to a growing team. Every day will be different, working with colleagues on a diverse range of internal and external projects, proposing thoughtful and appropriate solutions to complex challenges, and working with applicable customers to ensure best practices and solutions are aligned with enterprise guidelines, standards, and validated approaches.

In this role, you will focus the majority of your efforts on mentoring and transferring knowledge to Solution Architects, developing best practices, and driving organizational improvement around customer use cases and processes, scope analysis workshops, and business process optimizations. You will be relied upon to identify opportunities for team growth and development to build skills and competencies.

Critical Success Factors for the Ideal Candidate Profile are:

• Demonstrated success in training or mentoring colleagues on technical solutions and customer-facing skills such as presenting, workshop facilitation, process mapping, and consulting
• Superior communication and presentation skills, both verbal and written
• Technically well-grounded and have a hands-on demeanor with strong root-cause analysis and problem solving skills
• Excel in preparing and delivering technical customer demonstrations and facilitating workshops
• Able to lead discussions of complex business processes and subjects to build optimized solutions
• Proven track record of delivering robust, validated and non-validated software documentation and executing on global quality and deployment processes
• Sets the tone and leads cross-functional collaborative continuous improvement efforts

We are looking for a professional who is:

• Leader - Actively and professionally builds trust and recalls experiences and best-in-class practices in order to advise customers and colleagues on how to improve processes and performance
• Subject Matter Expert - recognized as having the skills and knowledge to effectively solve complex problems, develop best practices, and create sustainable, innovative solutions
• Customer Focused - able to articulate and balance the value of different solutions to solve internal or external business issues that deliver a robust, sustainable product within scope and budget
• Standout Colleague - relationship savvy, intentionally makes connections with external contacts and actively drives cross-functional collaboration with internal partners and stakeholders
• Perceptive and Proactive - recognizes when others need assistance, steps in to mentor, seeks and shares feedback to continuously improve programs, actively manages risks and scope creep, communicates project status and risks with appropriate parties
• Detail Oriented - takes pride in authoring accurate, detailed documentation to support knowledge transfer and best practices
• Motivated and Driven - to focus and direct their energy and efforts towards achieving success
• Doer - builds dedication and trust through a strong work ethic and a hardworking customer service demeanor
• Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences

Your Education and/or Background Experience will include:

• Bachelor or Master degree (or equivalent professional qualification)
• Background in solution consulting or computer science, general knowledge of software programming, development, and deployment practices
• 5 years' experience (or equivalent) in areas such as, but not limited to:
  • Business process or asset management technology solution architecture, ideally in a marketing, print, or packaging domain
  • Providing software and/or services to consumer goods, pharmaceutical, or retail customers
  • Software user training (e.g. workflow building, system configuration, system admin, developing key users up to a superuser / admin level)
  • Javascript and SQL knowledge / experience a plus
  • Other technical services domains (e.g. application engineering, enterprise level software installation)
• Proficient in English, both written and spoken. Portuguese, Spanish, French, or German are a plus. Additional languages appreciated.
• Broad experience in Esko software (WebCenter, MediaBeacon, Automation Engine) along with experience in Packaging is highly desirable
• Validation experience in pharmaceutical or medical device industry is considered a plus
• Willingness to travel nationally and regionally up to 25% of your time normally, with higher peaks during busy periods

The salary range OR the hourly range for this role is $100-120K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.