- Manages facility services managers at customer facilities to ensure that customer expectations and agreed upon KPIs are met.
- Spearheads the development, communication and implementation of effective growth strategies and processes.
- Partner with internal stakeholders to identify business opportunities and solutions.
- Ensures standards for service quality, equipment, and performance are maintained and that cost-effective resources are used to maximize service standards. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to scope of work.
- Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.
- Advises facility service managers on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures facility services managers and supervises are adhering to company policy and administering practices in fair and equitable manner.
- Manages budget and controls expenses effectively.
- Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
- Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.
- Engage customers on a regular basis to ensure their needs and expectations are met.
- Partner and collaborate closely with managers, supervisors and employees on the team.
- Be a champion of safety. Drive safety performance for zero recordables by ensuring managers are performing safety audits, associates are wearing the proper PPE, identifying safety improvements & near misses at the sites, and performing monthly safety trainings.
- have a coaching mindset and be a champion of your team.
- and effectively formulate directions for others, effectively conveying expectations and what success looks like.
- authentic relationships within the organization, with customers, and with the community. Strong employee and client focus.
- Must have experience managing complex projects and bids.
- demonstrates exceptional business acumen, critical thinking, sound decision making, and creative problem solving skills
- ability to execute on established strategic vision to drive successful completion of objectives and key results
- personal qualities of integrity, credibility, and commitment to the organizational values
- communication, organizational and interpersonal skills, with strong ability to make decisions and collaborate across the business
- written and verbal English communication
- to work in a fast-paced environment with changing priorities.
- Working knowledge of Microsoft Outlook, Excel, Word and PowerPoint
- 7 years of facility service, janitorial or similar service-based related experience (required)
- experience in a mobile leadership role with responsibility for a decentralized workforce and multiple customers (required)
- year degree in Business Administration or related field preferred (preferred)
- to travel up to 25% regionally (required)
- to behave in compliance with the companys values and Code of Conduct.
- a culture of work safety and lead by example with ones own safe behavior.
- ones own compliance with the companys published Operating Standards (professional, sales, Management and Execs only).
- co-workers with respect and approaches conflict with positive intent and professionalism.
- questions to understand why we do what we do and how we do it champions change when improvements can be made.
-
Director of Operations
5 days ago
Premier Health Partners Dayton, United StatesThe Director of Operations is mutually responsible for the provision of high quality and cost-effective patient care with the other members of the leadership team through the implementation of the hospital strategic plan. The Director is accountable for establishing productive wo ...
-
Director of Operations
1 week ago
Marsden Services Dayton, United StatesSummary · The Director Operations oversees a regional operation and will lead the management group in executing a high level of customer care with financial responsibility for all accounts. The Director of Operations directs the activities and will oversee the training and devel ...
-
Director of Operations
1 week ago
SMV RECRUITING LLC Dayton, United StatesSMV Recruiting is looking for a Director of Operations to work out of Dayton, OH. Our client is a large manufacturer who is building a new 600k sq. ft. warehouse facility, which acts as a 3PL. This person will have a deep knowledge of warehouse management and be the face of the p ...
-
Director of Operations
1 week ago
Scioto Services Dayton, United StatesSummary · The Director Operations oversees a regional operation and will lead the management group in executing a high level of customer care with financial responsibility for all accounts. The Director of Operations directs the activities and will oversee the training and devel ...
-
Director of Operations
6 days ago
Marsden Dayton, United StatesDirector of OperationsAddressDayton, OH, USACompensation$115, $130,000.00/yearJob Description Summary · The Director Operations oversees a regional operation and will lead the management group in executing a high level of customer care with financial responsibility for all accoun ...
-
Director of Operations
5 days ago
Marsden Services Dayton, United StatesJob Description · Job DescriptionSummary · The Director Operations oversees a regional operation and will lead the management group in executing a high level of customer care with financial responsibility for all accounts. The Director of Operations directs the activities and wil ...
-
Sr Director Operations
6 days ago
Sierra Nevada Corporation Dayton, United StatesThe Sr. Director of Operations is responsible for overseeing the modification and Maintenance, Repair Overhaul (MRO) operations of military and commercial aircraft. This role involves managing a team of A&P mechanics, technicians, and production staff to ensure that our processes ...
-
Director of Basketball Operations MBB
5 days ago
California State University Dayton, United StatesDirector of Basketball Operations MBB · Job no: · 537999 · Work type: · Non-Instructional Faculty (Coach/Counselor/Librarian) · Location: · Northridge · Categories: · Unit 3 - CFA - California Faculty Association, Athletics, Temporary, Full Time, On-site (work in-person at b ...
-
Healthcare Delivery Operations Director
6 hours ago
Amedisys Dayton, OH, United States Full timeFull-time days · 1 Year RN Home Health Experience REQUIRED · If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U . A full benefits package with choice of affordable PPO or HSA medical plans. · Up to ...
-
Wright State University Dayton, United StatesPosition Information · Position Information (Default Section) · EEO Statement · Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individu ...
-
Wright State University Dayton, United StatesPosition Information · Position Information (Default Section) · EEO Statement · Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individu ...
-
Ohio Department of Education Dayton, United StatesPOSITION: Director of Business Operations & Classified Personnel · DISTRICT: Fairborn City Schools · QUALIFICATIONS: · * Preferred experience in school construction and working with OFCC · * Valid principal's and/or administrative specialist certificate issued by State of Ohio · ...
-
Wright State University Dayton, United StatesWright State University has an enhanced mission to support the career and professional development needs of all students and alumni. The Associate Director of Advising Operations & Data Management is in the Division of Enrollment Management and will Director, Operations, Associat ...
-
Associate Director, Career Advising Operations
12 hours ago
Wright State University Dayton, United StatesPosition Information · Position Information (Default Section) · EEO Statement · Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and indiv ...
-
RN Director of Clinical Operations Hospice
1 week ago
LHC New Dayton, United StatesSummary · We are hiring for a Director of Clinical Operations (RN) - Hospice. · At Caretenders in Moraine, OH, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families ...
-
Director of Operations
5 days ago
NOVA Beavercreek, United StatesJob Summary: · Dine Source and North Stone (NS) is looking for a dynamic and successful · Director of Operations · to join our rapidly growing company. The Director of Operations will be responsible helping the company President provide strategic/tactical leadership and oversig ...
-
Director of Operations
5 days ago
GRAPHIC INFORMATION SYSTEMS, INC. Mason, United StatesWe are seeking a highly skilled and experienced Director of Operations to join our dynamic commercial printing company. The ideal candidate will have a strong background in printing, B2B corporate retail, and warehouse management, with a proven track record of success. This indiv ...
-
Director of Operations
2 days ago
Howard Energy Partners Pecos, United StatesDirects, coordinates, and monitors all phases of operation and maintenance for assigned area(s). · Candidate will have full responsibility for all aspects of their respective areas, including operational effectiveness, compliance, safety programs, and all corporate policies and ...
-
Wage and Salary Accountant
2 weeks ago
Oceanic Ventures Drexel, OH, United States Freelance- Payroll Accountant (m/f/d) at Drexel, OH · ACCON-RVS GmbH is a dynamic company that has been successfully operating in the market for over 30 years. We are a nationwide provider of high-quality BPO outsourcing services in the areas of accounting, controlling, HR payroll, and tr ...
-
Business Operations Director
3 days ago
Centennial CO Donnelsville, United StatesJob Description · Job Description · Centennial is in search of a · Business Operations Director · for a nonprofit agency committed to assisting children who are in the child protection system. · This organization has been an advocate for children for 43 years and they are see ...
Director of Operations - Dayton, United States - Marsden
Description
Summary
The Director Operations oversees a regional operation and will lead the management group in executing a high level of customer care with financial responsibility for all accounts. The Director of Operations directs the activities and will oversee the training and development of a team of 5 in the Ohio market, and will provide a safe and respectful work environment for all.
Key Responsibilities
Skills and Qualifications
Education and Experience
Business Conduct:
Physical Demands
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle or feel objects and tools or controls; reach with hands and arms; climb, stoop, kneel or crouch; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 15 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
AAP/EEO Statement
Marsden Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.