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    Front Desk Associate - San Jose, United States - Purple Lotus

    Purple Lotus
    Purple Lotus San Jose, United States

    3 weeks ago

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    Description
    Front Desk Representative Job Description

    Purple Lotus Patient Center is currently seeking passionate, hard-working, professional, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our customers and utilize the POS for the creation/updating customer profiles.

    The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.

    Includes paid training

    Responsibilities and Duties:
    • Provide Excellent Customer Service
    • Use of POS system
    • Accurate data entry
    • New/returning customer registration and documentation
    • Clean and general upkeep of the Retail Facility
    • Knowledge of relevant laws, company policy, and procedures
    • Stay current with product knowledge & brands
    • Verification of proper paperwork, documentation and ID for members
    • Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of member profiles in the POS system
    • Security measures and safety compliance
    • Maintenance of an organized and clean store
    • Maintenance of open communication with the management team and other coworkers
    • Reporting of employee issues or member situations
    • Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and member information for any reported issues and/or complaints.
    Qualifications:
    • Must be over the age 21+
    • Must pass a background check
    • Customer service experience
    • Ability to learn and adapt to different environments
    • Weekends Required
    • Reliable Transportation
    Must be available nights, weekends, and Holidays.

    Job Type: Part Time/Full Time

    Pay: $19-$21 per hour

    Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
    • EAP
    • Life Insurance
    Supplemental Pay:
    • Tips
    Experience:
    • Customer service: 2 years (Preferred)
    Education:
    • High School
    Work Location:
    • San Jose
    One location

    Work Remotely:
    • No
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