Patient Care Coordinator - White Plains, United States - Specialty1 Partners

Description

Our office, Westchester Implant and Oral Surgery, is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information.

The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

Welcoming patients to the dental office

Maintaining accurate patient records

Answering all incoming calls and redirecting them or keeping messages

Check, sort and forward emails

Keep updates records and files

Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.


You also have the following:
1 year of proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g fax, printer ect.)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

A high school diploma

Desires to help your patients

If this sounds like you, you will fit right in with the team

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care.

Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed.

You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options

VSP Vision Coverage

Principal PPO Dental Insurance

Complimentary Life Insurance Policy

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k)

HSA / FSA Account Access

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care Coverage

Paid Time Off

Diverse and Inclusive Work Environment

Strong culture of honesty and teamwork

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