impact and learning lead - Concord, NH

State of New Hampshire Job Posting · Office of the Governor · GO-NORTH Division · 107 North Main Street · Concord, NH 03301 · IMPACT AND LEARNING LEAD · Nonclassified Position # NONCEX4003 · Annual Salary: up to $107,000 · (In-person; statewide travel required) · *See total compe ...

Job description

State of New Hampshire Job Posting

Office of the Governor

GO-NORTH Division

107 North Main Street

Concord, NH 03301

IMPACT AND LEARNING LEAD

Nonclassified Position # NONCEX4003

Annual Salary: up to $107,000

(In-person; statewide travel required)

*See total compensation information at the bottom of announcement.

GO-NORTH is hiring an Impact and Learning Lead to design and lead evaluation for New Hampshire's Rural Health Transformation Plan (RHTP) —turning strategy into a measurable learning system that supports accountability, continuous improvement, and sustainability across partners statewide. You'll lead work spanning evaluation design, performance measurement, data strategy, partner reporting, and rapid-cycle learning across RHTP initiatives (population health, primary care transformation, behavioral health, EMS, workforce, technology, and financial sustainability), in close collaboration with GO-NORTH initiative leads, providers, community partners, and external evaluators as applicable.

The ideal candidate brings deep experience in public health/health care evaluation (New Hampshire experience strongly preferred), strong partnership instincts, and a practical, systems-thinking approach to building an evaluation approach that is rigorous enough for the Centers for Medicare and Medicaid Services (CMS) and useful enough for partners to improve real-world implementation.

Preferred: experience leading evaluation for multi-partner, statewide initiatives; familiarity with rural health systems (FQHCs, hospitals/CAHs, CMHCs, EMS/MIH, long-term care); experience with implementation science and quality improvement; fluency in performance management, logic models, and mixed-methods evaluation; experience with Medicaid/claims and public health data environments; comfort translating technical findings for executive, community, and provider audiences.

What you'll do:

1) Lead statewide RHTP evaluation strategy and execution

• Serve as GO-NORTH's lead for development and implementation of a multi-year evaluation strategy aligned to CMS requirements and New Hampshire's RHTP priorities.
• Translate evaluation strategy into clear workplans, partner deliverables, timelines, and measurable targets across regions and sectors.
• Establish a coherent measurement framework that connects RHTP activities to outcomes (access, quality, cost/utilization, workforce, and sustainability) and supports both accountability and learning.
• Coordinate evaluation expectations across procurements, contracts, and subawards—including standard reporting definitions, timelines, and quality checks.

2) Build and maintain a statewide performance measurement and learning system

• Develop and maintain logic models, indicator sets, and dashboards that support GO-NORTH leadership, partners, and regional partnerships in tracking progress.
• Establish practical performance management routines (e.g., monthly/quarterly performance reviews, learning huddles, and feedback loops) that help partners improve—not just report.
• Define and support a tiered approach to measurement (process, output, outcome, impact, sustainability) that is feasible for partners and credible for external stakeholders.
• Ensure measures are context-aware—supporting rural comparability while honoring meaningful local variation.

3) Design rigorous evaluation approaches across initiatives (mixed methods + implementation focus)

• Lead evaluation design for key RHTP projects, selecting fit-for-purpose methods (e.g., quasi-experimental approaches where feasible, repeated measures, comparative trend analysis, developmental evaluation, case studies).
• Integrate implementation science concepts (e.g., context, fidelity/adaptation, barriers/facilitators) into evaluation so results explain what worked, for whom, and why .
• Partner with initiative leads to define realistic outcomes and leading indicators, and to use findings to adjust course.
• Support alignment between evaluation, quality improvement (PDSA), and technical assistance so the state can scale what works.

4) Coordinate data strategy, data use agreements, and partner reporting

• Work with DHHS data teams and partners to define data sources, reporting pathways, and analytic approaches—including claims, program data, Electronic Health Record-derived measures (as feasible), surveys, and qualitative inputs.
• Support development of standard data definitions and reporting templates to reduce partner burden and increase comparability across regions.
• Identify data gaps and propose practical solutions (e.g., sampling strategies, targeted data collection, minimum viable measures).
• Coordinate data governance needs as applicable (privacy, Data Use Agreements, data sharing workflows, secure handling expectations) in partnership with appropriate DHHS entities.

5) Communicate findings to drive decisions and sustain investment

• Produce clear, credible evaluation products for multiple audiences (GO-NORTH leadership, CMS, providers, community partners, and the public as appropriate).
• Translate information learned into practical implications, recommendations, and decision points—supporting policy and operational choices.
• Support development of briefs, presentations, and narrative progress reporting that reflect both rigor and real-world context.
• Represent GO-NORTH at evaluation-related stakeholder meetings and convenings, as directed.
• Other duties as assigned by the Director of Transformation.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Reports Directly to: The Director of Transformation

Reports Indirectly to: The Deputy Director and the GO-NORTH Director

Location: New Hampshire (In-person; statewide travel required)

For further information please contact Whitney Hammond, Director of Transformation at

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

Want the specifics? Explore the Benefits of State Employment on our website:

EOE

TDD Access: Relay NH