Credit Relationship Specialist - Stow, United States - Vontier Corporation

Description

This position will be based at our headquarters in Stow, Ohio and work on a hybrid schedule: Tuesdays through Thursdays in office, and from home Mondays and Fridays.

Protecting Financial Health, Empowering Growth

Are you passionate about safeguarding financial assets while fostering business growth? We're seeking a dynamic Credit Relationship Specialist to join our team.

In this pivotal role, you'll play a crucial part in ensuring the financial stability of our franchise distributor network.


What You'll Do:

• Strategic Credit Decisions:
• Evaluate creditworthiness, review credit limits, and release orders for franchisees based on their payment history, distributor health scores, and FICO ratings.
• Balance risk and opportunity, ensuring prudent credit extension.
• Risk Management:
• Monitor trade accounts receivable (A/R) and notes receivable.
• Analyze franchisees' business performance and trends to mitigate financial risk.
• Keep bad debt losses to a minimum.
• Collaboration and Rapport:
• Cultivate strong relationships with our valued distributors.
• Collaborate closely with District & Regional Managers to align financial strategies with business decisions that impact distributors.
• Collections Excellence:
• Proactively manage franchise accounts receivable and promissory notes.
• Employ tact and diplomacy to resolve outstanding balances.
• Problem-Solving and Communication:
• Provide accurate financial information to stakeholders.
• Navigate complex situations while adhering to established policies and procedures.
• Customer-Centric Approach:
• Deliver exceptional customer service over the phone.
• Address inquiries promptly and professionally.
• Recommendations and Solutions:
• Identify issues and make informed recommendations to management.
• Be a proactive problem solver.
• Education:
• High school graduate; completion of applicable college courses preferred.
• College degree a plus.
• Experience:
• Required commercial credit and collections experience, minimum of 2 years in a call center environment preferred.
• Ability to interpret credit reports, financial statements, and financial data.
• Skills:
• Strong communication and interpersonal skills.
• Ability to multi-task with several credit screens/sessions open while working toward meeting strict deadlines.
• Proficiency in MS Excel.
• Strong keyboarding/typing skills.

Personal Trait Profile:

The ability to be a self-starter, meet deadlines, work well in teams, maintain objectivity, negotiate effectively, communicate clearly, and focus on customer satisfaction and results.

Scope of Impact - Position Responsibilities:
Financial impact on company sales through credit extension, bad debt losses, and distributor profitability.


Fit Factors:

• Quality first.
• Customer-focused.
• Utilizes available tools as resources.
• Results-oriented.
• Respect for people.
• Assertive.
• High integrity.
• Takes ownership.

Why Join Us?

• Impact: Your work directly influences our financial health and growth.
• Collaborative Environment: Join a supportive team that values innovation.
• Career Growth: Opportunities for advancement and skill development.

Ready to make a difference? Apply today and be part of our success story

#LI-JE1

Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes.

Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada.

Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet.

Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada.

For more information on Matco Tools, visit


BENEFITS
Annual bonuses/incentives (depending on position)

Immediate company benefits (medical, dental, vision, life, etc.)

401k with company match

401k defined contribution after 1 year of service

High level of employee engagement

Walking path and gym equipment onsite

Food trucks on site during the summer

Dress for your day - every day casual/jeans

Employee discounts

15 days vacation + 4 floating holidays + 8 paid holidays

Paid maternity & paternity leave

Tuition reimbursement

Hybrid work environment (2 days remote)

Annual Day of Caring for employees to volunteer

Discounts on tools

Annual team building events


WHO IS VONTIER
Vontier (


NYSE:
VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem.

Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet.

Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.

Additional information about Vontier is available on the Company's website at

"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."