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Sales Manager - Washington, United States - EZ Texting
4 weeks ago
Description
EZ Texting is a recognized leader in text message marketing for small and medium-sized businesses and organizations, setting the standard for professional texting.
We believe in empowering our customers, from nonprofits to retailers, to activate their audience engagement superpowers, one text at a time – and we're looking for people like you to join our team
Our employees are our greatest strength and we are committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class remote work employer — with benefits to match
We are currently only open to hiring in
CA, NY, TX, OR, WA, GA, PA, FL, NV & TN , but we welcome top applicants nationwide as we expand our operating boundaries.
Role Overview:
EZ Texting is on the hunt for a Sales Manager who embodies our core values: customer-centric, celebratory, collaborative, credible, and committed.
You'll be at the helm of our dynamic Sales Development Representative (SDR) Team, Sales, and Post-Sales Teams, steering them toward smashing quarterly targets for pipeline and bookings.
Your role is pivotal—you'll work hand-in-hand with Team Leads to keep a close eye on daily activities, ensuring optimal performance and providing expert coaching.
You'll also play a crucial part in shaping and enhancing EZ Texting's sales and retention strategies, significantly expanding the teams' influence and outcomes.
Ready to make a big impact? You'll be reporting directly to Julie Soviero, our Vice President of Customer Success, and joining a forward-thinking company that thrives on innovation and teamwork.
Let's drive success togetherPrimary Responsibilities:
Lead and oversee remote teams composed of Account Managers (AM), Account Executives (AE), Sales Development Representatives (SDR), and Customer Success (CSM), ensuring they are aligned and effectively managed.
Provide daily coaching to foster professional growth. This includes regular one-on-one meetings, reviewing calls, and engaging in co-selling activities to sharpen skills and improve performance.
Evaluate and refine team processes and procedures regularly to identify and seize opportunities for improvement, ensuring operational excellence.
Motivate the team and enhance their product knowledge through ongoing education and counseling, fostering a deeper understanding and stronger sales strategies.
Gain a deep understanding of the subtleties between different customers and product offerings to tailor strategies that meet diverse needs.
Drive team growth by recruiting, onboarding, and training new members, continuously infusing new talent into the team.Work closely with essential partners such as the Carrier, Marketing, and Support Teams to ensure a unified approach to business goals.
Provide precise and detailed forecasts of the pipeline and bookings, enabling better strategic planning and resource allocation.Requirements
4 years or more of experience in sales management, leading teams to build and manage effective sales pipelines and revenue generation.
Well-trained in renowned sales methodologies such as Sandler, Challenger, or SPIN, demonstrating a strong foundation in sales techniques and strategies.
Demonstrate experience in initiating and successfully negotiating customer contracts, showcasing strong persuasive and negotiation skills.A proven track record of enhancing customer experience through effective onboarding processes aimed at increasing product adoption, expansion, and retention.
Extensive background in hiring, training, and empowering teams for success. This includes strong performance management skills with a metrics-based approach, particularly in a remote work environment.The ability and enthusiasm to provide daily coaching, including tactical management of representatives and shadowing customer communications across calls, emails, and texts.
Experience with following tools:
Impeccable organizational and time management skills.
Continuous learner in your field; podcasts, books, groups, articles, conferences, etc...
BA/BS degree or equivalent.
What We Offer
Compensation:
The starting cash compensation range for this role is $120,000 - $190,000, inclusive of Base Salary + Variable Target, vs base salary only.
Our compensation market ranges are determined by role, level, and location.
The range displayed reflects the minimum and maximum cash compensation target for new hire compensation for this position based in the US.
Exact individual pay is determined by actual location, skills, capabilities and experience in addition to our benchmarking factors.EZ Texting offers Best-in-Class healthcare cost sharing for Medical, Dental & Vision Learn more about our robust benefit inclusions below:100% paid medical, vision, dental and life insurance for self (generous coverage for families)
Stock options
401(k) plan
Paid vacation and sick leave
Paid parental leave
Annual personalized learning reimbursement
Monthly wellness reimbursement
Remote-work optimization benefits including:
Monthly internet reimbursement
Monthly flexible remote work stipend, including DoorDash subscription
Annual home office enhancement stipend
Direct-billing ordering for supplies
Equal Opportunity Employer
EZ Texting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, race, color, national origin, citizenship, marital status, sex, gender, gender identity, gender expression, sexual orientation, medical condition, disability, veteran or military status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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