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    IT Support Engineer - Baltimore, United States - Summit Business Technologies

    Summit Business Technologies
    Summit Business Technologies Baltimore, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking an IT Support Engineer to join our team
    A successful candidate will resolve computer-related issues for students and teachers in an Baltimore City school environment.

    Responsibilities:

    • Troubleshoot, repair and maintain student and teacher devices and other technology equipment including networked and stand-alone computer systems
    • Software and hardware setup, installation, maintenance, diagnostics, replacement and upgrades
    • Resolve issues for students and staff in person, or electronically
    • Track issues and resolution
    • Assist with maintaining and troubleshooting Local Area and Wide Area Network
    • Establish and maintain user accounts on end user machines/devices

    Qualifications:

    • Personal computer and keyboarding skills; Advanced computer hardware and software skills; Operating knowledge of and experience with Google GSuite, Apple iPad
    • Previous experience in IT support
    • Ability to build rapport with computer users
    • Strong troubleshooting and critical thinking skills
    • Ability to organize and manage hardware parts/components of various sizes
    • Physical ability to set up and take down equipment
    • Ability to troubleshoot and repair technology hardware and software issues
    • Ability to lift at significant weight - minimum of 1 pound up to 100 pounds
    • Ability to climb ladders to run cabling as needed
    • Positive and professional demeanor

    Living in or in close proximity to Baltimore City is a plus.

    Company DescriptionSummit Business Technologies provides managed IT and security services, custom business applications and security awareness programs to hundreds of small to mid-size companies, nonprofit organizations and associations throughout the Baltimore-Washington region. Clients choose Summit because we can plan and maintain their IT infrastructure, security, telecom and related services better than they could on their own. We work as virtual CIOs and virtual IT departments to help growing organizations plan, budget and make informed decisions about the best use of their technology resources.

    Summit has 40 years of experience offering technical and business consulting support. Headquartered in Millersville, MD, we're conveniently located 10 minutes from the BWI airport.

    Company Description

    Summit Business Technologies provides managed IT and security services, custom business applications and security awareness programs to hundreds of small to mid-size companies, nonprofit organizations and associations throughout the Baltimore-Washington region. Clients choose Summit because we can plan and maintain their IT infrastructure, security, telecom and related services better than they could on their own. We work as virtual CIOs and virtual IT departments to help growing organizations plan, budget and make informed decisions about the best use of their technology resources.\r
    \r
    Summit has 40 years of experience offering technical and business consulting support. Headquartered in Millersville, MD, we're conveniently located 10 minutes from the BWI airport.
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