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    Insurance Customer Service Representative - Owensboro, United States - Allstate - Kent D Banning Agency

    Allstate - Kent D Banning Agency
    Allstate - Kent D Banning Agency Owensboro, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

    Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


    Benefits

    Annual Base Salary + Commission + Bonus Opportunities

    Mon-Fri Schedule

    Flexible Schedule

    Paid Time Off (PTO)

    Hands on Training

    Evenings Off


    Responsibilities
    • Process customer policy change requests.
    • Handle all incoming claim calls from customers.
    • Complete Evidence of Insurance requests.
    • Develop new Financial Services opportunities.
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Ask each customer for referrals and explain our referral program.
    • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
    • Return all phone messages promptly.

    Requirements
    • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
    • Possess an upbeat, positive and enthusiastic attitude.
    • Create relationships from a cold start.
    • Be a fantastic presenter.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Excellent Communication/interpersonal skills.
    • Confident, self-starter who works well independently.
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