- Manage the QMS and quality staff for both facilities in Oakdale and Blaine MN
- Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem solving techniques and solution implementation
- Lead and direct root cause investigations on internal and external quality concerns and manage the completion of Quality Notifications to include any assigned corrective action activities
- Communicates with the customers quality personnel to coordinate quality requirements and resolutions as necessary
- Identifies and pursues tactical and strategic quality initiatives
- Responsible for driving metrics and process improvements relating to quality
- Provides leadership, direction, prioritization, and motivation to attain high levels of employee engagement regarding quality policies, initiatives and activities
- Attends meetings (Production, Engineering, Project Kickoff, Postmortem, etc.) with preparation to provide input and updates as required
- Keeps accurate documentation and performs statistical analysis on quality defects and trends to be shared with the whole organization regarding quality performance
- Provides employee training, coaching, and development
- Leads and supports CI (Continuous Improvement) and lean manufacturing activities/events related to quality
- Identifies process performance improvement opportunities
- Sets compliance requirements for raw material, internal intermediate products, and supplier compliance
- Maintains and complies with ISO accreditation requirements
- Works with site functional leaders and project leaders to implement improvements to production processes that lead to overall increases in product quality
- Works directly with Supply Chain to measure and gage supplier quality performance
- Resolves employee issues through problem resolution
- Manages departmental performance measures, including visual controls, and provides regular progress reports to manager
- Conducts quality training/refresher training with site employees
- Manages employee time regarding punching in and out, absenteeism, and vacation/sick time
- Performs annual evaluation/performance reviews for team members
- Complies with companys business and human resources policies; work rules; safety requirements; quality standards; standard operating procedures; CLIA, HIPAA, OIG requirements and applicable local, State, and Federal regulations
- Responsible for hiring, supervising, assigning work, counseling, disciplining, coaching, training, evaluating, and terminating nonexempt staff members
- Perform other responsibilities as needed and assigned
- BS in quality, Engineering, Business Operations or equivalent or relevant work experience
- 5+ years relevant experience in Quality, Engineering, and/or Operations
- 5+ years supervision experience in a manufacturing environment
- Experience in leading and maintaining an ISO 9001 certification and requirements
- Experience in a Lean Manufacturing environment
- Ability to think strategically, critically analyze details, and solicit facts through go-and-see direct observation and listening to team members
- Demonstrated organizational, planning, and program/project management skills
- Ability to build trusting relationships and communicate effectively at all organizational levels
- Ability to manage multiple projects and changing priorities while working effectively in a team environment
- Strong statistical analysis skills
- Excellent communications skills and ability to communicate ideas with clear understanding of audience and gain commitments that are critical organizational success
- Fluent with MS Office (Excel and Word) required
- ASQ, CMQ, or CQE certification preferred
- Blackbelt, Green Belt, or Lean Manufacturing certification
- Certified ISO Auditor
- Experience with Electromechanical assembly and testing
- Experience with CNC machining
- Ability to read blueprints and electrical schematics
- Experience with ERP systems, EPICOR a plus
- Excellent verbal and written communication skills
- Ability to coach and train individuals
- Ability to motivate and influence a team
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Quality Leader
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Sparrow Company, LLC Circle Pines, United StatesWhat youll do: · Manage the QMS and quality staff for both facilities in Oakdale and Blaine MN · Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem solving techniques and solution implementation · Lead and direct root cause inve ...
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Sparrow Inc Circle Pines, United StatesWhat youll do: · Manage the QMS and quality staff for both facilities in Oakdale and Blaine MN · Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem solving techniques and solution implementation · Lead and direct root cause investi ...
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Quality Leader - Circle Pines, United States - Sparrow Company, LLC
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