Restaurant Floor Manager - Santa Clara
1 month ago
Job Summary
The Service Manager oversees daily performance of greeter and server teams ensuring exceptional guest experiences upholding brand standards maintaining service excellence fostering positive professional work environment aligned company's mission values service visionResponsibilities
- Ensure greeters servers deliver consistent welcoming guest experience maintain brand standards at door table ensuring smooth transitions from arrival to seating to service.
- Train coach servers greeters for performance excellence model company values standards in all interactions.
- Set clear goals for greeter server teams monitor performance deliver feedback recognize outstanding contributions administer corrective actions when necessary.
Job description
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