- Providing our customers with a high level of service.
- Answering in-bound telephone calls for existing and future customers.
- Answering calls for the bank's internal switchboard and routing calls appropriately.
- Asking probing questions of callers to determine their needs quickly and efficiently.
- Handling customer inquiries and account maintenance for personal and business accounts. Researching and customer follow-up may be necessary.
- Assessing customer needs and make product/service recommendations or appropriately refer to our banking partners.
- You have a High School Diploma, G.E.D. or equivalent.
- You are enthusiastic about providing a high level of customer service.
- You demonstrate commitment to providing consistent exceptional customer service, which includes cross-selling other bank products that would benefit our customers, when appropriate.
- You have experience with Outlook, Word, and Excel.
- You can perform multiple tasks simultaneously.
- You have strong interpersonal skills including professional etiquette and service mentality.
- You are skilled at business communication, both verbal and written.
- You have a strong professional demeanor and high regard for confidentiality.
- You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
- You have the ability to model the Peoples Bank Mission, Vision, and Values.
- We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position.
- We enjoy a healthy work/life balance by offering 12 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year.
- We understand that wellness needs can look different for everybody, so we provide a full suite of Health benefits to employees and their families that includes Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses.
- We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans.
-
Cost Engineer
2 weeks ago
Currie & Brown Bellingham, United StatesCompany overview · Currie & Brown is looking for world-class talent to join our US Team supporting projects in the Bellingham, WA area. · Currie & Brown is a worldwide leading physical assets management consultancy with over 100 years in business and 60 offices around the globe. ...
-
Registered Nurse for MSS
2 weeks ago
Sea Mar Community Health Centers Bellingham, United StatesSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service ...
-
Administrative Assistant II
6 days ago
Matrix Service Bellingham, United States Full timeJob Details · Description · Job Summary · The Administrative Assistant II is primarily responsible for performing various administrative tasks such as filing, typing, and general support functions, as needed. · Essential Functions · Actively support the Company's commitment ...
-
NDE Level I Technician
1 day ago
RCG Moody International Limited c/- Intertek Bellingham, United StatesNDE Level I Technician - Bellingham, WA · What are we looking for? · The NDE Level I Technicianis responsible for supporting the Industry Services business by working in conjunction with and under the direction of a Level II Technician on various projects at a client facility loc ...
-
Western Washington University Bellingham, United StatesAbout the Position · Directly responsible for the overall leadership, administration, management, and coordination of the Capital Planning and Development programs which include capital planning, space management, and oversight of all design and construction activities for unive ...
-
Chuckanut Health Foundation Bellingham, United StatesWhatcom Racial Equity Commission, Executive Director · The Opportunity: Being a "Road Map" Leader · The Whatcom Racial Equity Commission is ready to launch Because the "Destination Leaders" are our Commission members, we're seeking a passionate, innovative, hands-on leader who wi ...
-
Mental Health Counselor- Child Youth
1 week ago
Compass Health Bellingham, United StatesNorth Team - Serves Whatcom/Skagit County · On-Call · Supervision toward Licensure Hours · MSW qualify as MHP with MSW degree · While in the start-up phrase that hours will be Monday-Friday · PFLA enrolled organization · SUMMARY · The Child Youth Family Crisis Team (CYFCT ...
-
Environmental Field Technician
2 weeks ago
Montrose Environmental Group Bellingham, United States Full timeABOUT YOU · Are you interested in a career that protects the environment and the air we breathe? Are you looking to be a part of a team that is willing to invest in you from day one? If the answer is, "Yes" then we have an exciting career opportunity for you where you will recei ...
-
Ambassador
6 days ago
Basecamp Fitness - Bellingham Bellingham, United StatesJob SummaryYou will work alongside and report to the Fitness manager and Assistant Studio Manager to learn and execute the business rhythms, success routines, and best practices of successfully growing, operating, and supporting a fast-paced boutique fitness studio. · Your critic ...
-
Environmental Field Technician
2 weeks ago
Montrose Environmental Group Bellingham, United States Full timeABOUT YOU · Are you interested in a career that protects the environment and the air we breathe? Are you looking to be a part of a team that is willing to invest in you from day one? If the answer is, "Yes" then we have an exciting career opportunity for you where you will recei ...
-
Exempt, Director for Access
1 week ago
Whatcom Community College Bellingham, United States Full/Part timeAbout The College · Whatcom Community College (WCC) is a public associate and applied baccalaureate degree granting institution with an accomplished faculty and staff who serve 11,000 students annually on its beautiful 72-acre campus in Bellingham, Washington. WCC's core themes ...
-
Western Washington University Bellingham, United StatesAbout the Position · The Shuttle Operations Manager is responsible for developing and managing all aspects of Western Washington University's Transportation Services shuttle services. This position oversees the purchasing and maintenance of shuttle vehicles, the hiring, training ...
-
Barkley Advisors Bellingham, United StatesJob Description · Job DescriptionAre you looking for an opportunity to put your skills to better use? · The Barkley Team in Bellingham, Washington, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Licensed Insurance Customer Service R ...
-
NEMT Customer Service Representative
1 day ago
Northwest Regional Council Bellingham, United StatesNorthwest Regional Council (NWRC) is a multipurpose human services agency that relies on high performing employees to provide the best possible community-based supports for aging citizens, people with disabilities, and people affected by complex, chronic health conditions. We are ...
-
Receptionist
11 hours ago
St. Francis Operations LLC Bellingham, United StatesJob Description · Job DescriptionReceptionist: · Location: St. Francis of Bellingham · Wage: $18.00- $23.00 · Weekends Saturday & Sunday 8:00am to 4:30pm · The primary responsibility of a receptionist is to perform support with a variety of clerical activities and related tasks. ...
-
Contact Center Representative
3 days ago
Whatcom Educational Credit Union Bellingham, United StatesWECU is seeking a Contact Center Representative to join our team located in Bellingham, WA . This is a full-time position in which you will be scheduled to work roughly 40 hours per week.Availability for an alternating Saturday shift is required. A Saturday shift is scheduled fro ...
-
Sales Executive
1 week ago
CRISTA Ministries Bellingham, United StatesThis is a · Full Time position with Benefits · Compensation is 100% · commission · based. Initial 6 month · guarantee · DOE. · Benefits – · Competitive package including medical, dental, vision, up to 85% King's school discount for dependent child(ren) (K-12) and 4-weeks of ...
-
NP Cardiology
1 week ago
Peace Health Bellingham, United StatesJob Description · Description · Ideal Candidate · * Certified Nurse Practitioner with at least 2 years of post-training experience and background in Cardiology · * Interest in a mix of Clinic and Hospital work · * Focus on being a team player and working collaboratively · Practic ...
-
PA Surgical per diem
8 hours ago
PeaceHealth Bellingham, United StatesDescription · Ideal Candidate · Board Certified Physician Assistant with demonstrated post-certification experience in Orthopedic Clinic practice and surgical assists · Interest in being part of a high-energy, busy, growing elective orthopedic practice with a strong and supportiv ...
-
Porter
3 days ago
Nelson Brothers Property Management Inc. Bellingham, United StatesJob Description · Job DescriptionDescription:Job duties: · Cleaning of all common areas · Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings · Assist in preparation of market-ready units, in ...
Peoples Bank Customer Support Representative - Bellingham, United States - Peoples Bank WA
Description
Job Type
Full-time
Description
Customer Support Representative
Customer Contact Center
Cordata Office
Bellingham, WA
Monday - Friday 7:30 am to 6:15 pm | Saturday 8:30 am to 4:00 pm|40 hours per week
A Day in Your Life at Peoples Bank:
As a Customer Support Representative, you will provide new and existing customers with high quality service and specialize in assessing customer needs over the phone at our call center. Additionally, you will provide ongoing service pertaining to the Bank's remote delivery channels (telephone, website, email, VRU and Mobile Banking) and you will provide our customers a clear understanding of the technical aspects of different delivery channels.
Your Primary Responsibilities Would Include:
What You Bring to the Team:
*For a comprehensive job description please contact HR department at Human.-
The Bank's Commitment to You:
We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.
For over 100 years, Peoples Bank's philosophy of "People First" has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment - and our promise, "A Higher Level of Service" always starts and ends with people. We strive to be the "Best Community Bank in the Pacific Northwest" and that endeavor includes being the "Best Employer in the Pacific Northwest".
Our Employees Enjoy Generous Benefits:
At Peoples Bank, we know we are better together. We are dedicated to crafting an inclusive and equitable workplace that represents the diverse communities we serve. If you're excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer.
Salary Description
$ $22.44
