Jobs

    Level 2 Technical Support - Hillsboro, United States - Excell

    Excell
    Excell Hillsboro, United States

    2 weeks ago

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    Description

    Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.

    Our client has a brand new opportunity for a qualified Level 2 Technical Support to join their team onsite in Hillsboro, OR.

    Duties and Responsibilities:

    • Performing interdepartmental deliveries using company van
    • Picking up surplus equipment from users
    • Preparing old equipment for redisposition and e-waste handling
    • Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment
    • Ensuring all client inventory assets are stored and distributed in a clean and professional manner
    • Opportunities to train to move into a more technical role
    • Frequent interaction with clients in person and via phone, email, and IM
    • Update the client ticketing system and database
    • Assist with asset inventory audits
    • Required to cross train for other positions within the team to provide backfill coverage and participate in quarterly rotation of duties
    • Required to wear a plain black collared shirt daily to identify as a support technician
    • Will be challenged with additional responsibilities, assigned periodically aimed to help meet our client's needs and provide continuous hands-on training and experience
    Skills and Qualifications:
    • Minimum 1+ years of technical experience desired
    • Must be able to lift up to 35 lbs. solo
    • Must have valid DL to drive company van
    • Steel toed shoes are required for safety areas
    • May be required to walk / sit / stand / crawl / kneel for extended periods
    • Must have excellent customer service skills and excellent written / verbal communication skills
    • Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily)
    • Technical certifications a plus
    We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcellTM Supports Equal Employment Opportunity** eXcellTM, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
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