Client Escalations Specialist - Washington

Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. · You have at least 1 year experience ...

The Member Escalations and Resolutions Analyst advocates for members by managing complex inquiries on behalf of senior leadership. · ...

The Branch Support Specialist provides on-site and remote technical support to end users at branch locations. · Provide on-site and remote support for hardware, software, OS, drivers, firmware, and applicationsInstall,troubleshoot,repair,and maintain applications and infrastructu ...

The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. This role supports queue management, ticket quality, escalations, and mentoring of junior staff. ...

The Help Desk Specialist II provides advanced customer service and technical support. This position supports end users across multiple channels. · Technical Support · Provide end-to-end technical support for all end user devices. · ...

This is a full-time role for Call Center Specialist located in Al Asimah, Kuwait. · The Call Center Specialist will handle inbound and outbound calls, · resolve customer inquiries, provide exceptional support, · and ensure customer satisfaction.Strong skills in Customer Support · ...

The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. · Provide advanced troubleshooting for complex hardware, software, A/V, Windows OS, M365, ema ...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. · Technology is our Passion. People are our Purpose. · We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard ...

The DCEU Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections. · Making outbound collection calls in a professional manner while keeping and improving customer relations ...

The Senior Employee and Labor Relations Specialist handles complex employee relations matters, conducts high-risk investigations, and provides advanced consultative support to leaders and HR colleagues. · ...

We are seeking a Contract Operations Specialist to support commercial and vendor contracting activities in a fast-paced, remote environment. · We review and support commercial agreements including customer-facing SaaS contracts. We assist with drafting revising and organizing con ...

The Help Desk Specialist I provides front-line, customer service and technical support to end users. · ...

24/7 crisis specialist providing real-time support to members experiencing behavioral health crises via phone text and chat. Responding to crises using trauma-informed de-escalation techniques conducting suicide risk assessments creating safety plans coordinating referrals. Worki ...

Mindoula is a next-generation population health management company supporting individuals with complex behavioral health, medical, and social needs. Using technology to scale the human connection, our multidisciplinary teams provide · 24/7 support to underserved populations, · h ...

The Member Escalations and Resolutions Analyst advocates for members by managing complex and escalated inquiries on behalf of senior leadership. · ...

We are seeking a Communications / public policy Specialist to assist in the review and management of high-profile content policy cases. · Research and evaluate content policy cases under appeal · Draft clear, persuasive written submissions explaining policy decisions · Manage cas ...

Provides Tier 2 and Tier 3 deskside end user support including imaging, · deployment, · asset management, · Windows 10 with strong user interaction skills. · ...

This role focuses on hands-on IT maintenance and end-user device support ensuring continuity of operations across Senate offices. · ...

The Help Desk Specialist I - Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. · * Monitoring ticket queues to ensure proper categorization, prioritization, assignment, and timel ...

The Customer Support Specialist supports customers across the operational execution of closed sales and post-sale customer lifecycle. · ...