Director Medical Transport - Knoxville, TN, United States - SYSCO

Description

US0288 Sysco Knoxville, LLC

Minimum Level of Education:
Bachelor's Degree
Full Time


Travel Percentage:
Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
This is an Operations position responsible for directing the activities associated with Delivery.

Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.

Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.

Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
Prepare work schedules including extra work days and shifts as needed.
Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department.

Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met.

Evaluate metrics and adjust activities to meet or exceed performance expectations.
Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes.
Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
Establish the use and updating of productivity and routing software systems.
Preserve associate relations through regular department or pre-shift meetings.
Keep open communication channels with associates by answering questions and explaining policies and procedures.
Interpret, train and consistently enforce company policies and procedures.

Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.

Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.
Bachelor's degree.

7 years' related experience and/or training; Certificates, Licenses, and Registrations
Valid Class A Commercial Driver License meeting company standards.
Complete a Sysco approved defensive driving program.
Valid Class A Commercial Driver License meeting Company standards preferred
Ability to read, comprehends, write and speak English.
Capable of writing reports, business correspondence, and procedure manuals.
Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
Must have excellent computer skills.
Apply all relevant policies in a consistent, timely and objective manner.

Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.

Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
Demonstrates skill in making independent decisions in support of company policies and procedures on time.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sysco is the global leader in foodservice distribution.

With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

Come grow with us and let us show you why Sysco is at the heart of food and service.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.