End User Computing II, Service Desk - Phoenix - Pathward, N.A.

Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous timely and effective resolution of end user issues. · Follow standard Service Desk operating procedures; · accurately log all Service Desk tickets using the defined tracking software (Se ...

Good communication skills and customer management experience are required for this Service Desk role. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision is also essential. · ...

· Company Description · I am Km Priya, a Technical Recruiter with Next Level Business Services, Inc., one of the fastest growing IT staffing and services firm in the nation specializing in staff augmentation for end to end Enterprise IT Solutions. I viewed your resume on one of ...

We are seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. · This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, · self-service ticket submissions, ...

Manage a team of technical support/ Service desk analysts and provide technical support over the phone with good phone skills and professional demeanor. · ...

+Job Summary · A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. · +Responsibilitiescommunicate with end users directly via chat support and over the phone. · remote into end-users devices which can i ...

Dice is seeking an experienced Service Desk Analyst to join our team in Phoenix. As a Service Desk Analyst you will provide level-one support by responding to incoming calls regarding clients, workstations peripherals printers telephone services cellular services Active Directory ...

A Service Desk Contractor provides first-level end-user support and incident diagnosis for applications endpoints infrastructure. · High School Diploma or G.E.D. · Experience with supporting troubleshooting modern IT endpoint hardware technologies software products. · ...

This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding: clients, wo ...

Handle end user calls and resolve credit card queries with prior experience in banking domain or resolving similar issues. · Prior experience working with Banking domain or resolving credit card query · Handling end user calls, chat, email, Web Tickets · Good communication skil ...

The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between success and failure for our customers. · All Service Desk Technicians are respo ...

The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between success and failure for our customers. · ...

Client is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other methods for rece ...

Location: Phoenix, AZ · Salary: $20.00 USD Hourly - $22.00 USD Hourly · Description · Title: Service Desk Associate · Location: Onsite, 5 days/week · Type: Contract‑to‑Hire · Schedule: Monday–Friday; rotating on‑call every 3rd week (after first few months) · Pay Rate: $20–$22/hr ...

This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, · self-service ticket submissions, and various other methods for receiving requests for support regarding clients, · workstations, peripherals ...

Handling end user calls, chat, email and web tickets with good communication skills and customer management experience. · ...

The client is seeking an experienced Service Desk Analyst to join their team. This position provides level-one support by responding to incoming calls and emails regarding technical issues. · ...

This is an IT Service Desk Analyst position · You will provide exceptional customer service while troubleshooting technical issues with end-users via phone chat or email. · Your goal is to resolve the issue efficiently without escalating it further if possible.The ideal candidate ...

This is a Service Desk Analyst role that provides technical assistance over phone and support to end users. · ...

Manages Team Leaders to support field services operations and service desk operations Regularly reviews field services processes and presents concepts strategy and suggestions for improvements and revisions Participates in strategic governance meetings as a stakeholder of field s ...

· Company Description · Next Level Business Services, Inc. · Job Description · Job Title: Service Desk Support · Job type: Fulltime · Job location: Phoenix, AZ · Year of experience required: 7-8 Yrs (Max) · Here is a JD for your requirement. · - Field incoming requests to the Se ...