Pharmacy Technician - Arcata, United States - United Indian Health Services, Inc

Description

Job Description

UIHS is hiring a Pharmacy Technician for our clinic's in-house pharmacy. We offer very good pay and a much better work-life balance than most retail pharmacy jobs:

• No weekends, holidays or evenings
• Large, friendly team to share the work (six techs)
• No pressure about Rx counts
• No drive-through
• No vaccines (since handled by the clinic)
• Best-in-class benefits (e.g. free medical/dental in the clinic)
• Interesting work since we're a core part of a medical clinic

SUMMARY:

Work under the supervision of the Pharmacy Director, Staff Pharmacists, and/or Relief Pharmacists to provide pharmacy services to UIHS clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Pharmacy Technician I:

Typing Tasks

• Enter or retrieve prescription information from the pharmacy software, taking care to be thorough, accurate and to follow established UIHS protocols.
• Check client eligibility for insurance coverage and various UIHS services.
• If client has no insurance or prescription is not covered by client's insurance, then determine the most cost-effective option for the client.

Robot/Pulling Tasks

• Pull medication from shelves or the robot and assemble/set up prescriptions for filling and dispensing.
• Maintain ScriptPro robot, including refilling medications, adding vials, fixing jams, and changing labels as needed.
• Process scheduled prescriptions from the pharmacy software & refill requests from the IVR system.

Filling Tasks

• Fill prescriptions and attach the relevant labels on the vials/packages.
• Double-check for correct medication, quantity, form, sig, price, insurance processing and delivery method.

Cashier/Clerk Tasks

• Greet clients and process their requests.
• Perform cash register transactions accurately in our POS system and balance the register drawer daily.
• Assist with processing of mail and delivery prescriptions by scanning bar codes into the POS system.
• Process Return to Shelf (RTS) meds 14 days after filling date.

General Responsibilities of all Technicians

• Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year.
• Provide excellent customer service to our clients.
• Share duties to answer the phones and solve the caller's requests or questions.
• Assist other team members with tasks as needed to keep the workflow proceeding smoothly.
• Perform daily maintenance chores, and alert pharmacist of any potential problems or shortages.
• Follow the directions of the Pharmacist in Charge and follow organizational and regulatory policies, guidelines, and safety standards.
• Must be competent with knowledge and training regarding Fraud, Waste, and Abuse Compliance.
• Attends department meetings and other assigned meetings.
• Adheres to accreditation and compliance standards/guidelines.
• Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
• Assists in the development of departmental policy, procedures, and quality improvement activities within the clinic as directed.
• Performs all duties in accordance with the UIHS Mission, Vision and Guiding Principles.

Level II – In addition to the above-mentioned duties:

Order Tasks

• Place orders using the pharmacy software's automatic order process or the supplier's manual order process.
• Input manual orders into pharmacy software to properly adjust inventory levels.

Mail and Delivery Tasks

• Sort prescriptions for mail or delivery and pack, while paying careful attention to special conditions such as cold items that require ice packs, or controlled substances that have specific mail/delivery restrictions.
• Create postage for mailers using online postage system.
• Enter each mail and delivery item into the relevant logs for future tracking and verification.

Automatic-Refill Tasks

• Run a daily report in pharmacy software to determine which clients are due for automatic refills. If no refills remain on any prescriptions, then send requests to the relevant providers.
• Verify that automatic-refill clients have completed the required annual enrollment form for each prescription.

Bubble/Blister Pack Tasks

• Work closely with the bubble-pack pharmacist to process prescriptions that are due to be packed.
• Arrange medications in the bubble pack sheets in preparation for the pharmacist's final verification.

Returns Tasks

• Process medication returns as directed by pharmacist for the wholesaler or the pharmaceutical reverse distributor.

Clinic Med-Room Order Tasks (Stock-Meds)

• Receive stock-med orders from each clinic. Order and dispense after pharmacist's final check.

Level III – In addition to the above-mentioned duties:

Prior Authorizations & PA Appeals

• Initiate and complete prior authorizations using the CoverMyMeds portal.
• If PA is rejected, work with pharmacist, provider, health plan, PBM, etc. to gather all required information and file a successful appeal.

340b Compliance Tasks

• Review prescriptions from 340b contract pharmacies to verify they comply with 340b regulations.
• Perform Code 20 Audit for Medi-Cal Rx clients and correct as needed to prevent double discounts.
• Acquire chart notes from outside providers to document client's eligibility for 340b pricing.

Contract Pharmacy Audit Tasks (for non-340b contract pharmacies)

• Review invoices from contract pharmacies to ensure all charges comply with our contract terms.
• If discrepancies are found, contact the pharmacy to correct the errors.

Inventory Tasks

• Perform monthly inventory count of high-cost items and report any discrepancies to the Director.

Insurance Audit Tasks

• Assist the Director with providing requested documentation for any 3rd party insurance audits.

SUPERVISORY RESPONSIBILITIES:

Pharmacy Technician I – No supervisory responsibilities

Pharmacy Technician II – No supervisory responsibilities

Pharmacy Technician III – Assists in the supervision and training of non-pharmacist staff at the discretion of the Pharmacy Director.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE: Educational degrees must be from accredited schools

Level I:

• Must have High School Diploma or GED
• Must have current California Pharmacy Technician license.
• Prefer one (1) year of technician experience and some experience with pharmacy software, EHR, ScriptPro robot, POS system, and IVR software.

Level II:

• Same as above plus two (2) years of demonstratable experience performing the Level I & II tasks listed above.
• Demonstratable advanced experience with pharmacy software, EHR and drug purchasing systems.

Level III:

• Same as above plus minimum one (1) year of demonstratable experience successfully processing complex PA appeals for private insurance claims.
• Prefer experience with 340b compliance tasks and MS Excel experience.

COMPUTER OPERATIONS

• Basic personal computer skills including electronic mail, word processing, spreadsheet, etc.
• Ability to use more advanced computer systems such as pharmacy software, EHR, ScriptPro robot, POS system and IVR software.