- Master the Navan value proposition, solutions, and products
- Establish consultative, results-driven relationships with multiple customers swiftly
- Respond to customer requests whether they are experiencing a bug or requesting a training
- Help customers through appropriate escalation steps to other teams
- Problem solve for customers by any means necessary and create new processes where necessary
- Provide feedback to scaled AM and product teams and think strategically about optimizing our team
- Monitor consumption and satisfaction of current accounts; ensure total adoption of Navan to drive revenue
- 1+ year(s) of working experience within a success/support environment
- Strategic: We are still ironing out our processes and want someone who will speak up if they see a better way to do things. We will listen. Navan is a complex product which requires you to think outside the box to solve problems
- Strong communicator: You'll have to work with many teams, and many customers (some not so happy). You'll have to be empathetic and specific in communicating about different technical issues
- Organized: Able to move quickly through and deliver on multiple tasks and priorities. You will be assigned to accounts
- Adaptable: You are flexible and patient with the needs of a scaling startup environment. Navan is a larger company but our team is small and changing quickly
- Curious: You are always looking for an opportunity to learn, grow and get to the bottom of a complex customer issue
- Collaborator: you enjoy working with others, providing feedback and helping your team streamline their process
- Bachelor's degree preferred but not required
-
Accounting Manager
2 weeks ago
Brisa Ventures LLC Austin, United StatesThe ideal candidate for the Accounting Manager position will be responsible for the planning, implementing, managing and controlling of all financial-related activities for the company. This position requires strong leadership and communication skills, as well as technical accoun ...
-
Accounting Manager
2 weeks ago
Spire Consulting Group Austin, United StatesWHY SPIREWe strive to get the brightest minds in the industry that love their work. Spire Consulting Group cultural framework is built on integrity, value, dedication, and team. At the heart, we focus on encouraging each employee's career growth and opportunity and providing exem ...
-
Accounting Manager
2 weeks ago
SparkCognition Austin, United StatesSparkCognition looks to bring in the best talent in the world.To accommodate the hiringof our wildly talented teams, SparkCognition sponsors visa opportunities when appropriate.Who are we and why this opportunity?Drive change and create a footprint. SparkCognition invests in our ...
-
Account Manager
1 week ago
CloudServus Austin, United StatesOTE = Up to $120,000 · *Requires Microsoft Licensing solution sales experience* · Job Summary: The Account Manager is a remote role within CloudServus, responsible for managing client relationships, serving as a key point of contact for customer stakeholders, and providing strate ...
-
Account Manager
1 week ago
SMC Austin, United StatesPURPOSE · The Account Manager is responsible for representing SMC in all business activities associated with current customer and distributor account support. This position also has the responsibility to create and develop new business relationships to increase market share and ...
-
Accounting Manager
2 weeks ago
ExtendMyTeam Austin, United StatesAccounting ManagerSummary: · The Accounting Manager reports to the Corporate Controller, assisting with overseeing the accounting department's daily operations and development of processes that ensure timely and accurate financial reporting. The Accounting Manager will provide o ...
-
Accounting Manager
2 weeks ago
trajECt Austin, United StatesAbout this Role: · The Accounting Manager will help support our next phase of growth as we expand our Finance team. In this role, you will partner with the Director of Finance to oversee the accounting functions of Planoly, including, but not limited to, month-end close, financi ...
-
Accounting Manager
2 weeks ago
Black Ink Business Services, LLC. Austin, United StatesWho We Are · Black Ink is a full-service Business Operations firm that provides consulting, accounting, and financial services. We guide our clients from start-up to growth and the occasional exit. Our roots started in NYC serving our long and diverse client list of leaders in m ...
-
Account Manager
4 weeks ago
LPC Personnel, Inc Austin, United StatesWe are looking for a Traveling Account Manager that will play a vital roll in sales and customer service. As an Account Manager, your primary responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and maximizing the value of the pro ...
-
Account Manager
1 day ago
BrightView Landscapes Austin, United StatesDescription · Position at BrightView Landscape Services At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Ac ...
-
Account Manager
4 weeks ago
Mike Wilkins - State Farm Agent Austin, United States Full timeROLE DESCRIPTION: · As an Account Manager - State Farm Agent Team Member for Mike Wilkins - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer ne ...
-
Manager/Sr Manager of Accounting
2 weeks ago
CURAtive Austin, United StatesCurative is working to change health insurance with our innovative no deductible no copay plans. We are looking for a detail-oriented and driven Manager/Senior Manager to add to our Accounting department . The Manager/Sr Manager will work closely with and report to the Director o ...
-
Accounting Manager
1 week ago
Hoxton Circle Austin, United StatesAre you ready to take your accounting career to the next level? Our client, a trailblazer in SaaS cybersecurity solutions based in Austin, TX, is looking for a talented Accounting Manager to join our dynamic team. · As an Accounting Manager, · you'll be at the heart of our finan ...
-
Accounting Manager
2 days ago
White Lodging Austin, United StatesThe Accounting Manager manages the day to day operation of the Accounting office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, working capital, cash controls and supporting the Accounting Manager, Accountin ...
-
Accounting Manager
1 day ago
Boutique Recruiting Austin, United StatesA rapidly growing technology start-up company at the forefront of gas and electric energy solutions in Austin, TX is searching for a driven and ambitious Accounting Manager to join their team They are looking for candidates with tech or manufacturing experience and a start-up men ...
-
Account Manager
3 days ago
Alliant Insurance Services Austin, United StatesAlliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative ...
-
Account Manager
1 week ago
Burnett Specialists Austin, United States· Prestigious HVAC supplier is seeking two senior level · Account Managers for the Austin market. They · will oversee commercial, institutional and contractor sales of various brands · of equipment, parts, and supplies. This role will be a crucial influence in · securing new con ...
-
Accounting Manager
3 weeks ago
ExtendMyTeam Austin, United StatesJob Description · Job Description Accounting Manager · Summary: The Accounting Manager reports to the Corporate Controller, assisting with overseeing the accounting department's daily operations and development of processes that ensure timely and accurate financial reporting. The ...
-
Account Manager
2 days ago
GardaWorld Austin, United StatesJob Description · JOB SNAPSHOT · Job Title: Account Manager Security · Environment: Commercial · Pay Rate: 60-65Kk(salary) · General Job Functions: · Shift & Hours: Monday-Friday 8 AM-4 PM · Included Benefits/Perks: Medical, Dental, Vision available for full time employees/ ...
-
Associate Account Manager
1 week ago
Radley Staffing, LLC. Austin, United StatesJob Title: Assistant Account Manager · Manager: Operations Manager · Base Salary: $45,000-$55,000 · Additional Comp: Commissions, Bonuses, Car Allowance and Reimbursed Tolls · Benefits: Full Medical, Vision, Dental, Life, STD, LTD, & PTO · Location: Austin, TX. · 1st Year Expecte ...
SMB Account Manager - Austin, United States - Navan
Description
Navan is looking for exceptional Account Managers to scale our SMB segment. This segment is growing and changing quickly, so we need adaptable and strategic AMs to be a part of building this team. As an early member of the team you will have more opportunities to work strategically and collaboratively with other teams than you might in a more traditional role. Our team is passionate about working collaboratively and actioning on our own feedback.
What You'll Do:
