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Life Time Laguna Niguel, United States Full time.Position Summary · The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club ...
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Membership Concierge I
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Uhlife Laguna Niguel, United States**Membership Concierge I** · Laguna Niguel Location Laguna Niguel, California, United States of America Category Concierge & Hospitality **Job Id** R-51760 **Posted Date** 11/09/2021 **Job Type** Full time JOB DESCRIPTION As a wellness pioneer, Life Time is reshaping the way con ...
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Membership Concierge III
1 week ago
Life Time Fitness Laguna Niguel, United States.Position SummaryThe Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club ac ...
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Membership Concierge
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Membership Concierge
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Life Time Fitness Irvine, United States. · Position Summary · The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a ...
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Front Desk Associate
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PersonalCare Physicians LLC Newport Beach, United StatesWe are seeking an energetic, team-oriented Primary Care Physician to join the growing Functional Medicine practice within Hoag Concierge Medicine. Our care model limits the number of patients per provider, allowing each of our physicians to develop a deep relationship with their ...
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Front Desk Associate
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Front Desk Associate
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Front Desk Associate
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Functional Medicine Opportunity with Hoag Health
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Premium Sales
1 week ago
OCVIBE Anaheim, United StatesA great experience starts with youJoin our team to help create and develop the future of live entertainment and sports in Orange CountyOnce you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see you ...
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Premium Sales
1 week ago
OCVIBE Anaheim, United StatesA great experience starts with you · Join our team to help create and develop the future of live entertainment and sports in Orange County · Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always ...
Membership Concierge II - Laguna Niguel, United States - Life Time Fitness
Description
Position SummaryThe Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.Job Duties and ResponsibilitiesFacilitate check-in process for members and guests entering clubMonitors, handles, and delegates incoming phone calls from members and guestsMaintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policiesProactively builds relationships with members and guests, regularly creating over the top service experiencesAssists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the memberEngage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfactionCustomizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needsCommunicates with members and prospective members via email or phone in a manner aligned with our brandCompletes administrative duties, club paperwork and cash drawer reconciliationPosition RequirementsHigh School graduate or equivalentMinimum of 1-year customer service experienceMinimum of 1-year sales experienceCompletion of Membership Sales Certification within 60 days of hireCompletion of Retention Specialist Certification within 60 days of hire Preferred RequirementsBachelors Degree in Hospitality or related field Fitness industry knowledgePayThis is an hourly position with wages starting at $17.75 and pays up to $22.25, based on experience and qualifications.
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Life Time is a place for everyone.As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
