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    Dental Receptionist - Gainesville, United States - Quadrant Inc

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    Description

    Job ID:
    Dental Receptionist
    Gainesville, Virginia


    MUST:
    Experienced Dental Receptionist
    Must have 3 plus years of Dental Receptionist experience
    Must have experience working with Dentrix
    Must have experience working with Dental insurance
    Must have experience creating and presenting treatment plans
    Must have scheduling experience
    Must have payment posting experience
    Must have collections experience


    DUTIES:
    Dental Receptionist will be responsible for, but not limited to the following:
    Greet new patients to the practice and facilitates
    Assist with the management of work schedules and work assignments
    Ensuring all telephone calls are answered, returned, and/or closed properly
    Verifying that all messages (voicemails, emails, etc.) are checked in a timely manner with appropriate distribution of email responses, faxes and reports
    Present treatment plans to patients
    Ensuring that all patient insurance is verified and recorded accurately
    Help new patients by sending out forms, greet them at their first visit, and answer follow up questions about treatment
    Confirming that patient deductibles, co-pays, balances, referrals, pre-certifications, and any other documents are obtained as required; and that any necessary authorizations are noted accurately in each patient's registration
    Ensuring advanced preparation of all patient records for scheduled appointments, verifying completeness and readiness for each provider.
    Make appointments and present fees
    Input information into patient records
    Maintain records by updating account information
    Providing Customer Service with incoming and outgoing patients
    Schedule Next appointment - Re-care/Restorative
    Handle all submission of claims, including Pre-Authorizations
    Confirming appointments
    Prepare treatment plans
    Patient Filing of records etc.
    Compiling and reconciling daily Claims/Finance
    Understands, complies with, and enforces policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules.
    Customer/Patient relationship provided daily on previous day's treatment
    Preparing New Patient Packets
    Ability to handle a multi-line inbound phone calls
    Use a computer efficiently and effectively
    Ability to perform administrative duties
    Check patients in and out
    Collection of co-pays Verify patient insurance
    Schedule appointments both in person and over the phone
    Communicate with office staff to keep everyone on time and help out where needed
    *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.


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