AVP Bank Manager - Troy, United States - Independent Bank

Description

Job Description
Be Proud, Be YOU, Be Independent. Are you an experienced Banking Professional looking to progress in your career? If so, we need you.

At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities, and talent.

We value diversity of thought, ideas, and background.

Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.

About the Job:

The AVP Bank Manager is responsible for efficiently and effectively managing a full-service retail banking office, ensuring that all established policies and procedures are followed.

This position will positively influence branch profitability by expanding and developing new personal and business banking relationships.

Employee in this position will consistently deliver high quality customer service, develop customer base, and grow branch portfolio in a cost-effective manner.

Why You Should Apply:
Competitive compensation package.

Accommodating and flexible paid time off.

A knowledgeable, goal-driven, and exciting team of colleagues.

Exposure to different areas of banking and the ability to work with leaders within the industry.

Community-focused events and volunteer opportunities.


What You Will Do:

Manage employees, organize and direct activities, maximize branch profitability, provide high level of quality customer service, and has overall daily operational responsibility for the performance of the office location.

Participates in the selection, training and development of assigned staff; completes and conducts performance reviews; acts as final authority for basic issue resolution at the office level.

Oversees organization of branch sales, operations, and service processes and procedures to maximize customer service and staff productivity and operational efficiencies.

What We're Looking For:
Associate's or Bachelor's degree or equivalent working experience. 3 years of sales experience, preferably in a retail banking environment. 2 years of management experience, or 3 years in a Team Leader or Assistant Manager position.

Adhere to all applicable regulatory compliance and personnel policies in the fulfillment of the specific duties of the position, including Bank Secrecy Act (BSA), confidentiality, information security, and ethical standards.

Completes all online compliance and regulatory courses. Knowledge of key banking operations and security policies, practices, and procedures. Knowledge of effective customer service methods and practices. Ability to meet and/or exceed established sales, operational, and CRA goals. Ability to manage and lead others to achieve desired results. Ability to provide solutions to a wide variety of practical and customer service challenges and problems. Excellent interpersonal and communication skills. Strong sales skills in a retail environment. Be Bold. Be YOU. Be Independent. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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