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    Cashier - Shelby, United States - Zaxby's

    Zaxby's
    Zaxby's Shelby, United States

    4 days ago

    Zaxby's background
    Full time
    Description

    Join Our Team as a Cashier at Zaxby's!

    Cashiers play a crucial role as they are the first faces our guests see and are responsible for ensuring a positive experience. Your tasks will include taking orders, processing payments, maintaining cleanliness in guest areas, and providing exceptional service by adhering to standard procedures with efficiency.

    Essential Job Functions:

    Here are the key functions and values associated with this role:

    Duties and Responsibilities:

    The individual in this role will be involved in the following activities:

    Complete all necessary training, which includes:

    • Zaxby's Front of House Development Plan
    • Hands-on stations training
    • Any additional training mandated by Zax LLC

    Provide warm and welcoming service to all guests:

    • Greet and thank guests promptly
    • Stay informed about ongoing promotions
    • Explain menu items, offer suggestions, and answer queries
    • Exemplify the Zaxby's brand with enthusiasm

    Efficiently handle orders and transactions:

    • Accurately input guest orders into the system
    • Process payments, operate cash registers, and manage receipts
    • Handle cash transactions, tally tills, and maintain records correctly

    Maintain a clean, secure, and inviting environment:

    • Keep guest areas clean, including dining spaces, restrooms, counters, and the building exterior
    • Report maintenance requirements and ensure equipment upkeep
    • Restock supplies such as paper goods, condiments, serveware, and beverages
    • Ensure work areas are organized and tidy

    Prepare menu items following company standards and safety protocols:

    • Prepare beverages, sauces, produce, and other menu components
    • Handle food and drinks in line with safety regulations
    • Accurately assemble, package, and serve guest orders
    • Assist with kitchen and back-of-house tasks as necessary

    Other responsibilities:

    • Complete tasks promptly and efficiently
    • Adhere to safety guidelines and procedures
    • Undertake any other assigned duties

    Job Qualifications:

    To be eligible for this role, you must meet the following requirements:

    • Minimum age of 16
    • Able to work a minimum of 9 hours per week

    Capability Requirements:

    • Consistently sit, stand, and walk
    • Occasionally stoop, bend, or climb, including the use of ladders
    • Regularly lift, push, pull, and carry items up to 50 pounds, including overhead lifting
    • Continuous hand and wrist usage for grasping and fine movements
    • Effective communication through speech, reading, and writing
    • Keen audio-visual perception and judgment to react to the surroundings
    • Comfort working in environments with temperature variations and exposure to food allergens
    • Safe operation of restaurant equipment, including knives, fryers, and other potentially dangerous tools

    Established in 1990, Zaxby's is a fast-casual restaurant chain specializing in chicken wings, fingers, sandwiches, and salads. With over 900 locations predominantly in the South, most Zaxby's outlets are franchised, while a portion is company-owned.

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