Subscriptions Manager - US, Remote

Only for registered members US, Remote, United States

1 week ago

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Job summary

The Subscriptions Manager is a critical revenue-protection role within our Customer Experience organization.
This role owns the strategy, execution, and reporting across renewals, churn forecasting, subscription operations, and pricing integrity.
This is an individual contributor role with managerial scope as the team grows.,

Responsibilities

  • Monitor churn daily and maintain a monthly churn forecast
  • Analyze churn trends and prepare detailed quarterly retention reports identifying patterns and root causes
  • Proactively identify at-risk accounts and partner with Success to execute save strategies
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You'll Love Our Benefits:

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Innovative engineering and product culture

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New laptop & equipment

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What You'll Own:


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