Service Sales Representative - Deerfield Beach, United States - Comprehensive Energy Service Inc
Description
Pompano Beach, FL, USA
Full Time
*Full-time employees eligible for: 401(k) with company match, Health Insurance (medical, dental, vision), Paid Time Off, Six Paid Holidays, Referral Program and more.*
**Summary**
Comprehensive Energy Services, Inc. (CES) is an award-winning, self-performing provider and recognized leader in Design-Build, Mechanical Contracting, and Plumbing. CES provides a full range of advanced HVAC commercial, healthcare, and industrial services, including mechanical engineering design, mechanical construction, plumbing, Indoor Air Quality (IAQ), preventative maintenance, system maintenance, repairs, and replacement.
The Service Sales Representative (SSR) will be responsible for growing our HVAC replacement projects and maintenance service business. Additionally, the SSR will be marketing and selling to facility owners and managers in various non-residential markets including but not limited to, healthcare, commercial property management, local government, industrial, and hospitality. A large concentration for this role will be to focus on developing long-term customer relationships while maximizing account penetration and customer retention.
**Essential Duties**
Prospect new customers and convey the company's value proposition
Maintain a sales approach that conveys the value and impact that CES services can provide the customer's business and facility
Develop positive relationships with key contacts within the industry
Develop and maintain sales reports to track progress and ensure 100% customer satisfaction on all levels
Concentrated customer service sales efforts by understanding specific services needed, as they are currently, as well as forthcoming for each individual customer
Coordinate interactions between clients and other CES departments
Identify and determine sales opportunities for company products
Develop positive relationships with key contacts within the industry
Develop and maintain sales reports to track progress and ensure 100% customer satisfaction on all levels
Maintain positive business relationships to ensure future sales
**Non-Essential Duties**
Willingness to learn to grow within the department in advanced sales, financial technical, and energy-conservation skills
Use self-initiative to remain current with industry trends (engage in webinars, virtual conferences, educational reading, etc.)
**Experience**
Previous experience in commercial facilities, HVAC, or energy sustainability services
Experience and proven track record of performance and value selling in building services
Verifiable business-to-business (B2B) customer relationship management and retention
**Education**
A High School diploma or GED required
Bachelor's degree, Business School or equivalent is preferred
**Qualifications, Skills, and Abilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Display poise, tact, and diplomacy when dealing with employees, customers, and vendors
Able to comfortably engage with others during networking events
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher
Outstanding organizational and time management skills
Demonstrate strong work ethics, along with a high level of customer service
Ability to work with minimum supervision
Ability to work in a fast-paced environment with demonstrated ability to multi-task and manage company demands simultaneously
Excellent verbal and written communication skills, including excellent phone etiquette
Proficiency using Software as a Service (SaaS) CRM platforms, preferably with Hubspot
Able to balance task priority levels and meeting deadlines
Exhibit strong problem-solving capabilities
Display high professional appearance and demeanor at all times
Demonstrate punctuality, as well as schedule flexibility when needing to work late due to business demands
Excellent account management skills and tools
Able to apply estimating skills, such as; mathematics, data analysis, and critical thinking during customer communications
Strong level of HVAC application knowledge
**Licenses/Certifications**
Valid Florida Driver's License is required
Incumbent must be insurable at all times by CES insurance carrier
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear and use hands to finger, handle or feel. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, sit and stoop, kneel, crouch, or crawl. The employee must frequently lift/move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Local and occasional out-of-town travel within Florida is required.
**Employment Statement**
Comprehensive Energy Services is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to the Equal Employment Opportunity Commission (EEOC) guidelines.
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