MFIP Program Director - Minneapolis, United States - Minnesota Council of Nonprofits

Description

POSITION TITLE:
MFIP ProgramDirector

Hiring Range:
$105,000-$115,000


REPORTS TO:
Executive Director


POSTED:
April 26, 2024


OPEN:
Until Filled
BACKGROUND on HIRED

Hired is a multi-service workforce development nonprofit working across the Twin Cities and our work advances equity in Minnesota by helping people prepare for and secure good jobs.

Hired was founded in 1968 to address inequities in the ability of Twin Cities residents to secure employment.

For more than five decades the organization has evolved, responding to changing community needs and staying focused on ending disparities that are rooted in systemic, historic and/or situational inequities.

Hired programs begin by building trust and rapport with each individual we serve.

Our employment counselors come to know, understand and care about each person – what matters to them and how they can stabilize, thrive and build wealth.

Hired deliberately works across organizations and sectors to effect systemic change.

Our partners include more than 160+ Twin Cities organizations, with whom we share referrals, and 80+ employers whose workforce gaps we help fill.

Our programmatic approach and increasingly our partnerships are built explicitly to better serve BIPOC communities, as well as to propose policy changes, participate in regional coalitions, and more.

Program innovation and creativity, excellent program execution, program assessment and evaluation, and equitable and inclusive practices are all central to how we work at Hired.

Hire's mission is

to nurture purpose and advance economic opportunity for all through individualized employment and career services . Our vision is one of empowered people and families, a prepared workforce, and an inclusive economy.


Our values are:
·

Putting People First
·

Going the Extra Mile
·

Advancing Equity
·

Working Together

POSITION DESCRIPTION

This position is a member of Hired's Senior Leadership team and is responsible for strategic, visionary, and all aspects of operational leadership for Hired's MFIP Programs.

This Director position is responsible for MFIP services across the Twin Cities, in both Hennepin and Ramsey Counties and leads six direct reports, with an indirect team of 35-45 and a financial portfolio of approximately $5 million.

We are seeking an innovative and forward-thinking leader to continue to transform our work into a catalyst for change and upward economic mobility.

The ideal candidate will bring a progressive vision focused on empowerment, equity, and breaking cycles of poverty.

They will also possess a commitment to high quality program execution and evaluation, program innovation, a collaborative spirit and joy for this work, as well as a commitment to Hired's mission, vision and values.

Your Role:

• Lead a philosophical shift in how MFIP services are delivered - from a compliance-driven model to a strengths-based, supportive coaching approach.
• Reimagine MFIP as a springboard to economic self-sufficiency through access to education, training, entrepreneurship, and wealth-building opportunities.
• Engage government and community leaders collaboratively on issues of policy and practice to improve outcomes for marginalized communities.
• Navigate complex policy and budgetary environments effectively.
• Address systemic barriers and cultural biases that perpetuate poverty and marginalization.
• Continue to grow a holistic, two-generation approach supporting whole families.
• Build an ecosystem of strategic cross-sector projects and partnerships to broaden support and provide wrap-around services.
• Elevate participant voice in program design through human-centered, collaborative processes.
• Cultivate an organizational culture centered on dignity, equity, inclusion and continuous learning.

Required Mindset:

• A commitment to human rights, social justice and anti-poverty principles
• A strengths-based perspective that empowers participants as agents of change.
• An entrepreneurial spirit driving continuous innovation and bold new ideas.
• Cultural humility and ability to build trust across diverse communities.
• Leadership challenging antiquated policies and status quo thinking.
• Creative and enthusiastic problem-solver

Qualifications:

• 7+ years' experience in social/human services, or nonprofit management roles
• Proven track record of leading transformational change and paradigm shifts
• Effective utilization of data as an important aspect driving decision making
• Superior stakeholder engagement, collaboration and storytelling capabilities
• Advanced degree in social work, public policy, nonprofit management or related field

This is an opportunity to help redefine how a major government assistance program can break down barriers, instill hope and create lasting change in families and communities.

In addition to the Essential Functions, Skills and Abilities, Core Competencies and Other Expectations listed below, qualified candidates will:

• Build a diverse team, create professional development opportunities, and embrace a culture grounded in mutual respect that reflects our organizational values.
• Inspire, lead, care for and supervise a mobile and decentralized team.
• Value people, equity, inclusion, collaboration and an ability to celebrate diversity in all its forms.
• Create approaches that embrace participant voice, employer involvement, labor market data, and effective practices in program design.
• Build partnerships with nonprofits, public departments, employers, and coalitions.
• Demonstrate experience in overseeing program compliance and data management systems as well as supporting the team to use data to inform program design and approaches.
• Build strong working relationships with funders and be knowledgeable of public and private funding sources.

ESSENTIAL FUNCTIONS

Program Administration:

• Develop policies, procedures, and standards for the effective implementation and administration of the MFIP program.
• Ensure compliance with federal and state regulations governing TANF.
• Manage the MFIP program budgets and allocate resources effectively.
• Monitor program performance and adjust as needed to improve outcomes.
• Represent Hired's MFIP program in meetings with stakeholders and other agencies.
• Recruit, hire, and train program management staff; manage personnel issues in partnership with HR in accordance with corporate policy and labor laws.
• Supervise MFIP staff, including work allocation, employee training and development, problem resolution, and performance evaluation of staff.
• Develop and monitor staff infrastructure to ensure maximum effectiveness and efficiency.
• Review complex MFIP cases and make determinations on eligibility, services, sanctions, etc.
• Ensure consistent application of policies across employment counselors.
• Identify opportunities to improve Hired's approach to job preparation, placement, and retention.
• Data analysis skills and proficiency with data management software
• Use technology, digital platforms and tools in effective program design and service delivery.

Program Innovation & Data Analysis/Evaluation:

• Analyze program data to evaluate effectiveness and identify areas for improvement.
• Prepare reports on program performance, expenditure, outcomes for Hired and stakeholders.
• Assist team in using data to inform program design and approaches.
• Participate in the development and implementation of methods to evaluate and include participant and stakeholder voice in service delivery.
• Evaluate, develop, and implement methods to improve participant-centric service delivery.

Administrative and Financial Leadership:

• Manage program budgets for city, county, state, federal, and philanthropic funding. Includes budget development, quarterly projections, expenditure oversight, reporting, amendments, modifications, and staff allocations.
• In partnership with the Executive Director and the Advancement team, lead program concept development and positioning for new or existing projects
• In partnership with the Executive Director and the Advancement team, develop and deliver presentations and/or marketing materials to stakeholders.
• Work closely with key partners to leverage funding and develop s for program enhancement.
• Develop and manage relationships with multiple stakeholders including funders, partners, employers, and policy makers.
• Provide program/project oversight and ensure high quality outcomes and compliance with funder requirements, including monitoring visits.
• Inform Executive Director of critical issues that impact programming and/or the organization.
• Participate in organizational or programmatic strategic planning and implementation.

OTHER EXPECTATIONS

• Understand and support Hired's mission, vision and values.
• Adhere to Hired's standard of conduct and policies as stated in the Employee Handbook
• Maintain a strong work ethic that ensures honesty, conscientiousness, and dependability.
• Assist, mentor, and cooperate with others to encourage professional development.
• Adapt and adjust to work environments of change, uncertainty, and ambiguity.
• Participate in Hired internal and external activities, trainings, and groups in addition to essential job functions.
• Carry out all job responsibilities in the spirit of diversity, equity and inclusion.

SKILLS AND ABILITIES

• Strong written and oral communication skills applicable to internal and external audiences, including electronic communications.
• Results-driven with a commitment to continuous improvement
• Experience working with culturally, ethnically, and socio-economically diverse populations.
• Ability to work effectively with others to meet organizational goals.
• Ability to be flexible and work well under pressure in a fast-paced, multi-tasking, team environment.
• Skill in active listening, problem solving and persuasion.
• Efficient organizational and planning skills
• Effective time management and ability to prioritize work.
• Ability and willingness to respond constructively to rapid change.
• Ability to lead by example and to mentor and guide others.
• Computer proficiency (including O36- Word, Excel, Outlook, Teams - and databases) and effective use of technology, digital platforms and tools in program design and management.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Mainly office settings in Hired facilities and in the community. External community events as either a host or attendee are also common. Ability to be mobile between locations.

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