- As a customer service representative, you will manage incoming calls, online chats, and customer service inquiries.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Customer support experience is preferred but not required
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems is preferred but not required
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
-
Hotel Front Desk Attendant
3 weeks ago
Hampton Inn & Suites Logan Logan, United StatesDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
-
Customer Loyalty Supervisor
1 week ago
Vivint Logan, United StatesJob Description · Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.3 million customers we serve. · Vivint Smart Home, an NRG owned ...
-
Operations Supervisor
1 week ago
Advanced Call Center Technologies, LLC. Logan, UT, United StatesWednesday, May 8, 2024 · Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator's with excellent organizational skills, management experience, and the ability to drive results. · In this role you will di ...
-
Senior Retail Associate
1 week ago
The Cannabist Logan, United StatesPosition Overview : · Under general supervision, the Senior Retail Associate provides guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient ...
-
Operations Supervisor
3 weeks ago
Advanced Call Center Technologies Logan, United StatesScroll down to find the complete details of the job offer, including experience required and associated duties and tasks. · Wednesday, May 8, 2024 · Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator' ...
-
Hotel Front Desk Attendant
3 weeks ago
Hampton Inn & Suites Logan Logan, United States· Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...
-
Operations Supervisor
2 weeks ago
Advanced Call Center Technologies Logan, United StatesMonday, February 19, 2024 · Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator's with excellent organizational skills, management experience, and the ability to drive results. · In this role you will ...
-
Operations Supervisor
3 weeks ago
Advanced Call Center Technologies Logan, United StatesWednesday, May 8, 2024 · Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicators with excellent organizational skills, management experience, and the ability to drive results. · In this role you will dir ...
-
Warehouse Production Worker- Brigham City, UT
3 weeks ago
Loves Travel Stops & Country Store Brigham City, United StatesReq ID: 432900 · ABOUT MUSKET: · Under the parent company of Love's Travel Stops and Country Stores, Musket Corporation specializes in commodity supply, trading, and logistics across North America and provides expertise on both the marketing and operational level for our custom ...
Customer Service Agent - Logan, United States - Tyler Technologies
Description
We are seeking a Customer Success Agent to join our Support Team. We are looking for skilled candidates with excellent interpersonal skills and the ability to troubleshoot customer service inquiries and provide timely customer feedback and support applications, among other duties.
Job Requirements:
Rapid Financial Solutions, a division of Tyler Technologies (NYSE: TYL) is a rapidly growing, fintech software company headquartered in North Logan, UT. Our knowledgeable, close-knit team has built a high-growth, profitable business and an exceptional company culture.
