Team Lead, Customer Experience - Dallas, TX

Only for registered members Dallas, TX, United States

3 weeks ago

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Job summary

Bestow is a leading vertica technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented legacy value chain enabling carriers to launch products in weeks instead of years.

Responsibilities

  • Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels.
  • Resolve complex customer and agent issues including managing escalations.

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