Customer Service Advisor - Chesterfield, United States - Sunbelt Rentals
Description
**Customer Service Advisor**
**Customer Service Advisor**
*Location* Chesterfield *Business Area* Formwork & Falsework *Advertising Salary* Competitive Salary *Hours Per Week* 42.5 * Invalid *Vacancy Type* Permanent *Careers Site Advertising End Date* 13 Feb 2022 *
Customer Service Advisor
**About The Role**
On a day-day basis youll work on the hire desk in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. Youll be an ambassador for our Customer First culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment. **About You**
If you join us well provide you with a comprehensive company induction and training programme and well work with you to identify your personal development needs and career progression plan.
What you will need to bring to the role from day one:
Prior experience in a role where you can demonstrate exceptional customer service skills
Able to work as part of a team, supporting colleagues
Flexible and self-motivated, youll take the initiative and be keen to embrace new training opportunities
Great communication skills both verbal and written
Effective administration, planning and organisation skills with strong attention to detail and accuracy
Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
Previous experience in the hire or construction industry would be advantageous but not essential
As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.
In this role youll be joining our Formwork and Falsework specialist team. With more than five million components of varying shapes, sizes, lengths and weights many designed by our own engineers were one of the UKs leading suppliers of formwork, falsework and groundwork systems for hire to the construction industry. Our engineers produce designs using the latest 2D and 3D CAD systems, with automatically generated component lists for a fast, efficient design service and rapid on-site response to structural or design changes .
Our people are at the very heart of our values and theyre our greatest asset. Join us and well give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.
The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme. IndeedHP *Location* Chesterfield *Location* Bristol *Location* Bristol