Administrative Assistant 1/Trainee 1/2 - Tompkins County, United States - Children & Family Services, Office of

Description

Minimum Qualifications Transfer:
One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer;

AND successful completion of the four core administrative support courses AND completion of four elective administrative support courses, as designated by the agency.

Proof of passing a keyboarding test will be required for those who have not previously served in a keyboarding title or have not yet taken a keyboarding test.

Open to the Public:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

To be considered for appointment through NY HELPS, candidates must meet the open- competitive minimum qualifications for this position.

The qualifications for the Trainee 1 level are:

Six months of experience in administrative support, which includes use of office software (., email, word processing), provision of customer service, business writing, and/or office administration.

The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

OR may be substituted with:

Certification (., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Duties Description Receive and distribute incoming and outgoing mail. Answer telephone calls and respond to questions. Coordinate meetings and arrange pick-up and delivery dates for agency records and mail. Review incoming correspondence and draft responses. Review outgoing correspondence for grammar, spelling, etc. Establish and maintain compliance with office procedures. Transmit instructions to staff and conduct follow-up. Maintain the supply inventory and office filing systems (including electronic). Resolve day-to-day operational issues. Coordinate information flow by acting as liaison between agency staff, other state employees, and the public. May supervise clerical and subordinate staff. Additional duties will be discussed in detail during the interview.