Shift Leader - Hendersonville, United States - Goodwill Industries of Middle Tennessee, Inc.

Goodwill Industries of Middle Tennessee, Inc. Hendersonville, United States

3 weeks ago

Description

Job Location
Indian Lake

Job Summary:
The Shift Leader assists the store leadership with the day-to-day store operations and overall performance to meet or exceed budget while operating in compliance with company standards.

Contributes to the mission of Goodwill by providing amazing customer service to our guests. Upholds a positive work environment and lives our core values of Teamwork, Integrity, Excellence, Diversity, Innovation, Empowerment and Ethics.

Job Description

ESSENTIAL FUNCTIONS

Occasionally supervises staff, giving them oral and written communications regarding work assignments and performance. May have more supervisory responsibility in the absence of the Store Manager and/or Assistant Store Manager.
Demonstrates an enthusiastic, winning attitude at all times. Acts courteously and with interest in each encounter with guests.
Processes guest's transactions quickly and accurately within the cash handling guidelines.
Engages with guests while on the sales floor and provides assistance as needed.
Maintains all visual presentations, i.e. houseware end caps, H-rack displays, shoe rack, etc.
Ensures the proper rotation of all store merchandise.
Ensures a clean and safe environment in the stores, processing area and donation center by adhering to good housekeeping practices or delegating those tasks to team member.
Verifies cash drawers and completes the bank deposit at the close of business.
Ensures store personnel comply with the company's guideline to exceed customer and donor experiences and demonstrate appropriate interactions with customers and team members.
Meets production goals for grading, sorting, hanging, pricing and tagging donated items in preparation for sale on the retail floor.
Participates in the store's loss prevention control by reporting suspicious activity to the Store Manager, Regional Manager or Loss Prevention Director. Ensures that items are not given away or disposed of without authorization.
Acts as a positive role model for team members, trainees and guests in all aspects of professional development.
Ensures the store is open and operational during designated hours of operation.
Meets or exceeds daily productivity and quality standards as determined by Donated Goods Leadership.
Price/Value relationship: price items according to guidelines as to maximize the value of the donations while providing our guests with quality items at a good value.
Maintains a clean, organized and safe environment by only necessary items in the production stations.
Conducts 15-minute drills at the end of each shift to ensure compliance with station set up.
Is available to our guests and exhibit a high level of customer service by exceeding their expectation.
Is knowledgeable of and complies with all company policies and procedures, as well as legal requirements, at all times.
Actively maintains a safe, healthy, and positive environment that promotes the physical and emotional well-being of team members, guests, and those in our program.
Attends monthly mandatory store meetings.
Performs other related duties as required or assigned.

MINIMUM QUALIFICATIONS

Required Skills

Education

No high school diploma or GED is required, however it is preferred.

Experience

12-18 months related experience and/or training.

Knowledge and Skills

Must be able to effectively communicate with other store employees.
Able to push or pull loads weighing over 50 pounds continuously.
Able to understand, communicate, comply with and enforce policies and procedures.
Able to learn new processes quickly and possesses strong organizational skills.
Able to problem-solve, prioritize and be able to multi-task.
Able to travel to and work at other locations as needed.
Able to do basic math (addition, subtraction, multiplication and division) and manage a budget.
Able to read and complete forms.
Basic computer skills (Basic Excel and E-mail).
Must have reliable transportation to perform job duties; i.e. travel to other Goodwill locations and/or make bank deposits as needed.
Is able to work a varied schedule that regularly includes nights and weekends.

Certifications and Licenses

Valid driver's license

Preferred Education / Experience / Knowledge & Skills / Certifications & Licenses

Experience in retail, customer service or production is preferred with a minimum of 3 months of supervisory experience.

Shift Leader

2 weeks ago

Bojangles Lebanon, TN, United States

Start your Bo-Journey today · Its Bo Time isnt a phrase, its a lifestyle.We commit ourselves to being better for each other and our guests.You see this in our hospitality, our inclusiveness and the promise to deliver great service. · Benefits of Being a Shift Managers at Bojangle ...
Shift Leader

1 week ago

Bojangles Lebanon, United States

Job Description · Job DescriptionStart your "Bo-Journey" today · "It's Bo Time" isn't a phrase, it's a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service. · Ben ...
Shift Leader

1 week ago

Bojangles Lebanon, TN, United States

Start your Bo-Journey today · Its Bo Time isnt a phrase, its a lifestyle.We commit ourselves to being better for each other and our guests.You see this in our hospitality, our inclusiveness and the promise to deliver great service. · Benefits of Being a Shift Managers at Bojangl ...
Bojangles Shift Leader

5 days ago

Bojangles' Lebanon, United States

Start your "Bo-Journey" today "It's Bo Time" isn't a phrase, it's a lifestyle.We commit ourselves to being better for each other and our guests.You see this in our hospitality, our inclusiveness and the promise to deliver great service.Benefits of Being a Shift Managers at Bojang ...
Shift Leader

3 weeks ago

Wingstop Hendersonville, United States

Wingstop - 235 East Main St Suite 305 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point ...
Shift Leader

3 weeks ago

Krystal Hendersonville, United States

Krystal - 449 W Main St & Imperial [Shift Manager] As a Shift Leader at Krystal, you'll: Create a great energy in the restaurant and set the team up for success; Coach and motivate the crew; Help the General Manager execute Krystal 9 operating systems; Use shift tools and routine ...
Shift Leader

3 weeks ago

Penn Station Hendersonville, United States

[Restaurant Supervisor / Shift Manager] - 202 N. Anderson Lane Suite 105 - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and ser ...
Shift Leader

2 weeks ago

Taco Bell Madison, United States

Shift Leader · Madison, TN · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that c ...
Shift Leader

3 weeks ago

Carl's Jr. & Hardee's Old Hickory, United States

Carl's Jr. & Hardee's ROBINSON ROAD [Restaurant Shift Supervisor] As a Shift Leader at Carl's Jr. & Hardee's, you'll: Assist the Restaurant Manager with management activities and duties; Consistently enforce and maintain all Quality, Service and Cleanliness standards; Monitor and ...
Shift Leader

3 weeks ago

Penn Station Hermitage, United States

[Restaurant Supervisor / Shift Manager] Old Hickory Blvd. - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Clean ...
Shift Leader

3 weeks ago

Pizza Hut Nashville, United States Full time

Pizza Hut - Inglewood is looking for enthusiastic individuals to join our team in Nashville, TN as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Pizza Hut - Inglewood is the right place for ...
Shift Leader

3 weeks ago

Noodles & Company Nashville, United States Full time

Noodles & Company - Green Hills is looking for enthusiastic individuals to join our team in Nashville, TN as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Noodles & Company - Green Hills is ...
Shift Leader

3 weeks ago

Pizza Hut Nashville, United States Full time

Pizza Hut - Hickory Plaza is looking for enthusiastic individuals to join our team in Nashville, TN as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Pizza Hut - Hickory Plaza is the right p ...
Shift Leader

3 weeks ago

Papa John's - K&K French Lick, United States Full time

Shift Leader · The Shift Leader supervises · shifts and/or work areas in the operation of a Papa John's restaurant to ensure · high quality products and customer service are delivered to ensure restaurant · profitability. Other responsibilities include the management of operation ...
Shift Leader

3 weeks ago

Carl's Jr. & Hardee's Goodlettsville, United States

Carl's Jr. & Hardee's - 400 S CARTWRIGHT [Restaurant Shift Supervisor] As a Shift Leader at Carl's Jr. & Hardee's, you'll: Assist the Restaurant Manager with management activities and duties; Consistently enforce and maintain all Quality, Service and Cleanliness standards; Monito ...
Shift Leader

5 days ago

CoreLife Eatery Murfreesboro, United States Part time

We've created CoreLife Eatery to bring clean, healthy and great tasting foods to everyone every day. We feature hearty bowls that are complete meals in themselves featuring greens, grains and bone broths. All of our ingredients are free of GMO's, trans fats, artificial colors, sw ...
Shift Leader

3 days ago

Hardee's La Vergne, United States Full time

Shift Leader · Are you passionate about leading a team in a fast-paced environment and ensuring top-notch customer service? · The Shift Leader position at our Food & Beverage establishment offers an exciting opportunity to support the store management team in delivering exception ...
Shift Leader

2 weeks ago

Taziki's Cafe Brentwood, United States Full time

High Paying Base Pay · Option to access pay DAILY · FREE Delicious Meals · Paid Time Off potential · No late nights, no early mornings · Flexible Schedule · Great Environment · Career Path to Ownership · Option for Health Benefits after 1-year full-time · WHAT YOUR TEAMMATES SA ...
Shift Leader

3 weeks ago

Wingstop Madison, United States

Wingstop - 127 Gallatin Pike N - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for tho ...
Shift Leader

1 day ago

Goodwill Industries of Middle Tennessee, Inc. Gallatin, United States

Job Location · Gallatin · Job Summary: · The Shift Leader assists the store leadership with the day-to-day store operations and overall performance to meet or exceed budget while operating in compliance with company standards. · Contributes to the mission of Goodwill by provi ...