Overnight Level 1 IT Help Desk Agent - United States

Only for registered members United States

1 month ago

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Job Summary

We are looking for a Help Desk Agent to provide 24/7 support to our clients. As a Help Desk Agent, you'll be at the forefront of cutting-edge technology, providing friendly and courteous IT support.

Responsibilities

  • Provide friendly, courteous and quality IT support to our clients by responding to incoming calls, web submissions, emails, and chats from clients experiencing technical issues
  • Utilize a variety of ticketing systems to document, triage, track, and resolve client issues

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