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    • Guitar Technician - Germanton - Guitar Center

    Guitar Center
    Guitar Center Germanton

    1 month ago

    Guitar Center background
    Description

    Position Overview

    Guitar Center fosters creativity and music by empowering staff to find their unique sound. Our mission is to develop lifelong musicians and make a difference in the world by enabling everyone to experience the joy of creating music.

    Job Responsibilities

    • Provide maintenance and repair services on customer-owned instruments
    • Maintain store inventory and assist in building business through great customer experience and quality work

    Key Characteristics for Success

    • Customer Focus: Understands customer service principles, provides excellent customer experience, and connects with customers
    • Initiative: Identifies opportunities and issues, follows through on work activities, and develops knowledge and skills
    • Selling: Works through GC certification program to gain product understanding and sales techniques
    • Training: Effectively trains learners and communicates information and techniques

    Additional Duties

    • Interact with customers, ensuring positive customer experience
    • Service customer-owned instruments with high-level craftsmanship
    • Maintain store owned gear as requested
    • Complete warranty repair work

    About Guitar Center

    Guitar Center offers robust benefits and perks, including medical, dental, vision, 401K, mental health support, paid time off, employee discount program, and tuition reimbursement options. We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants.

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Guitar technician