Shipping Team Lead - Lafayette, Louisiana Metropolitan Area
2 weeks ago

Job summary
The Shipping Team Lead is responsible for reviewing and staying current on all Salesforce cases related to the shipping area, tracking associate errors, and leading training and retraining efforts across logistics.Responsibilities
- Review, track, and analyze Salesforce cases and shipping related errors
- Train and retrain associates using oral and written methods aligned with company and department standards
- Identify root causes of errors and order discrepancies using Salesforce, email, and system data
Job description
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