Sales Associate - Miami, United States - Messika

Messika Miami, United States

2 days ago

Retail

Description

OUR HISTORY

Messika is a luxury French jewelry Maison, designed by Valerie Messika. The Sales Associate role is to embody Valerie Messika's passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client's personal collection of fine and high-end jewelry. The Sales Associate must hold the critical position of acting as a Messika brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets. His or Her passion and entrepreneurial spirit is conveyed in every conversation and imperative for the success of this important role.

We are opening our first store in the luxury department store Bloomingdale's in Miami.

This Sales Associates position will be located in our store in Bloomingdale's.

POSITION'S MAIN DUTIES & RESPONSABILITIES

Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling
Present the Messika brand in accordance with the brand's image
Suggesting jewelry based on the client's personal style and needs
Conveying Messika jewelry by staying true to the Maison's history and spirit
Being attentive to the customer's expectation and acting accordingly
Proactive with client outreach and demonstrating strong client follow-up skills
Ensuring that the client's deliveries are prepared and organized
Receiving and monitoring of client product exchanges and repairs
Operating the sales system by updating and monitoring sales recording and client database
Understanding that being a Messika ambassador means conveying the brand's spirit even outside of the boutique, by always looking for opportunities to bring in new clientele

ADDITIONNAL RESPONSABILITIES

Physically and attentively managing the boutique's inventory, product replenishment, and storage
Responsible for producing an effective quality control
Handling credit, cash, and tax reduction; always ensuring proper identification is requested of the client
Offering the client meticulous and sophisticated packaging
Ensuring the boutique is always presentable and welcoming, helping with the boutique's maintenance and upkeep

QUALIFICATIONS

A least 3 years proven previous retail sales experience in fine jewelry or luxury environment
Well-developed written and verbal skills
Excellent interpersonal skills with the ability to build and maintain strong working relationships
Strong organizational skills and attention to detail is a must
Ability to multi-task, work in high pressure environment
Self-starter / proactive mindset / passion for learning
Positive energy and genuine desire to work with people
Passion for the Brand and thriving in a selling environment
Intellectual curiosity and passion for learning
Bachelor's degree in business-related field is a plus
Additional language skills are a plus
Passionate about luxury

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