Head of Human Resources - Vancouver, United States - Conexus Recruiting

    Conexus Recruiting background
    Tourism / Travel / Hospitality
    Description

    Our client, a Hospitality company, is seeking their first Head of HR to join their rapidly growing company to lead their established HR team. This employer is a strong advocate for culture and expects the Head of HR to hold their team and leadership accountable.

    MUST HAVE:

    10 years HR Leadership Experience in Hospitality, Casinos, Gambling, Property Management.

    People leadership experience, preferably of teams of 10+

    Primary Duties and Responsibilities:


    • Maintains and establishes a sense of culture, holding the values of the company to the highest standard.


    • Have a keen eye for the guest experience, ensuring all team members are aligned with business goals and quality of stay.


    • Provides leadership coaching, career development and professional guidance to those positions within the direct reporting lines.


    • Provides strong leadership to the property by executing programs for team members which

    foster positive attitudes toward company goals


    • Designs, develops, and implements strategic planning activities, including leadership and HR team members


    • Partner with and provide counsel to leadership on employment laws, ensuring company stays ahead of laws and remains compliant.


    • Development of employee recognition and merit programs.


    • Facilitates the creation and measurement of performance metrics and KPIs


    • Evaluates all areas of responsibility for continuous improvement opportunities and develops

    plans to implement process improvements.

    Minimum Education and Requirements:


    • Bachelors' Degree in Human Resources, Business Administration, Communications, or a

    related field plus ten years of progressive Human Resources/Guest Service management

    experience


    • At least five years of Director level experience in Human Resources within a high volume,

    complex casino and/or hospitality environment


    • Must possess excellent interpersonal skills


    • Demonstrated knowledge in Compensation, Benefits, Employee Relations, Communications,

    Training, Recruitment, and Guest Experience Improvement


    • Demonstrated knowledge of all applicable employment laws and regulations as well as

    negotiations, budgeting, and strategic planning


    • Excellent written and verbal communication skills


    • Excellent organizational and multi-tasking skills


    • Intermediate computer skills in Word, Excel, and Outlook