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    Night Auditor - Buffalo, United States - Shaner Operating Corporation

    Shaner Operating Corporation
    Shaner Operating Corporation Buffalo, United States

    1 week ago

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    Description

    ABOUT THE TEAM
    Shaner Hotels has an amazing opportunity at our 205 room Buffalo Marriott LECOM HARBORCENTER.

    Located off I-190 in downtown Buffalo's Canalside Entertainment District, the Buffalo Marriott LECOM HARBORCENTER is attached to Key Bank Center, the home of the NHL Buffalo Sabres.

    Niagara Falls, a natural wonder of the world, is just a short drive away.

    This hotel features modern rooms, elegant meeting space and a seventh-floor restaurant and bar offering stunning views of Lake Erie and the Buffalo skyline.


    ABOUT US
    Shaner Hotel Group
    Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.

    Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.

    We partner with the top Hospitality Brands including independent locations as well.

    We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.

    You can find out more by visiting our website,

    JOB DESCRIPTION
    Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
    Handle guest complaints ensuring guest satisfaction.
    Process all check-ins and check-outs according to established hotel requirements.
    Adhere to payment, cash handling and credit policies/procedures.
    Generate, print, and distribute daily reports to designated departments/personnel.
    Other duties as assigned.

    Responsibilities

    The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.

    The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

    Qualifications

    High school graduate or equivalent.
    Minimum one year customer service experience; previous hotel experience preferred.
    Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
    Computer experience preferred.
    Bilingual English/Spanish a plus.
    Knowledge of local activities and attractions appropriate for clientele.


    Job Type:
    Part-time

    Pay:
    Starting at $18 per hour.

    Work Location:
    In person


    Benefits:
    Health insurance
    Paid time off
    8 Paid holidays
    Marriott Hotel Discounts
    2 Complimentary night hotel stays per year at any Shaner Hotel property
    1 Complimentary meal per shift worked
    Located on bus and metro routes.

    Minimum Salary: 18.00
    Maximum Salary: 18.00

    Salary Unit:
    Hourly
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