- Establishes a supportive relationship with patients/clients and their families to encourage their active engagement in their health care.
- Assists with scheduling appointments as needed and makes home visits when appropriate, resources are available and as directed by the supervisor.
- Collaborates with care team or the community-based organization team to help clients understand care plans and self-care management goals while trying to reduce cultural and socio-economic barriers between patients, families and health care entities, and community-based organizations.
- Provides timely communication to the Community Outreach Supervisor and/or field site designee to report patient/client issues to ensure coordination of care and appropriate referrals to other members of the care team.
- Conducts eligibility determination, enrollment, and follow-up with uninsured patients. Assists patients with completing applications and registration forms.
- Participates in focused outreach and community health screenings and promotes services and programs within the West Baltimore RICH Collaborative.
- Community Outreach Workers will be expected to engage in community-based events which occasionally occur in the evening hours and on Saturdays.
- Provides referrals for community services as appropriate and in consultation with the care team.
- Provides accurate and timely documentation and reports in compliance with UMB (University of Maryland, Baltimore) partner site and West Baltimore RICH Collaborative policies and procedures.
- Assists patients in securing transportation to appointments.
- COWs are prohibited from transporting patients.
- Other duties as assigned. Qualifications
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Community Outreach Worker I-West Baltimore RICH - University of Maryland School of Medicine
Description
Community Outreach Worker I-West Baltimore RICH-(ME)The University of Maryland, Baltimore School of Nursing is seeking a Community Outreach Worker I (Contractual). Reporting to the Community Outreach Worker Supervisor and/or their designee affiliated with the University of Maryland School of Nursing, the Community Outreach Worker (COW) is responsible for helping patients/clients navigate and access services. The COW will refer the patients/clients as needed to other members of the West Baltimore RICH Collaborative team for follow up with social and economic issues and increase awareness and need for health prevention related to hypertension and social isolation. This position also participates in outreach and health screening activities organized by the West Baltimore RICH Collaborative.
Community outreach workers may be assigned to RICH partners sites and work with a site coordinator under a Professional Services Agreement between partner site and UMSON as a leased employee. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with the West Baltimore RICH executive management, community organizers, the general public, patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information.
Essential Functions :
Community Outreach Worker I-West Baltimore RICH professionals in Baltimore
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Malcolm Bates
Able Campaign Strategist | Accomplished Organizer