- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollarfordollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
- EDUCATION
- Diploma/GED Equivalent
- EXPERIENCE 2 Years of Experience
-
Guest Service Specialist
3 weeks ago
Mister Carwash Temple, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
-
Customer Service Specialist
5 days ago
Volt Temple, United StatesInnova Solutions is immediately hiring for a Customer Service Specialist. · Position type: Full-time Contract · Duration: 6 months · Location: Temple, TX · As a Customer Service Specialist , you will be: · Responsible for monitoring environmental alarms: doors, gates, ...
-
Customer Service Specialist
3 weeks ago
Innova Solutions Temple, United StatesInnova Solutions is immediately hiring for a Customer Service Specialist · Position type: Full-time Contract · Duration: 6 months · Location: Temple, TX · As a Customer Service Specialist , you will be: · Proficient in ALL phone and work request dispatch responsibilities ...
-
Patient Services Specialist
3 weeks ago
Baylor Scott & White Health Temple, United States Full timeJOB SUMMARY · The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and che ...
-
Customer Service Specialist
2 weeks ago
Volt Temple, United StatesInnova Solutions is immediately hiring for a Customer Service Specialist. · Position type: Full-time Contract · Duration: 6 months · Location: Temple, TX · As a Customer Service Specialist , you will be: · Responsible for monitoring environmental alarms: doors, gates, pa ...
-
Customer Service Specialist
3 weeks ago
INNOVA SOLUTIONS, INC Temple, TX, United States FreelanceInnova Solutions is immediately hiring for a Customer Service Specialist · Full-time Contract · As a Customer Service Specialist , you will be: · Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. · Monitors environ ...
-
Baylor Scott & White Healthcare Temple, United StatesJOB SUMMARYServes as the critical point of contact for both public and internal (employee, patient, visitor) customers:properly greeting and recording requests.Serves as the link between customers and various hospital departments for problem resolution.Efficiently performs all du ...
-
Patient Services Specialist 3
3 weeks ago
Baylor Scott & White Health Temple, United States**JOB SUMMARY** · The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position ha ...
-
Specialist in Anesthesiology
2 weeks ago
Infinity Technologies Temple, United StatesAre you currently working as a temporary employee or looking for new opportunities? Do you want to focus on your medical tasks and have the freedom to choose where and how much you work? If flexibility is important to you and you are seeking a legally secure alternative to being ...
-
Patient Services Specialist 2
3 weeks ago
Baylor Scott & White Health Belton, United States**JOB SUMMARY**The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insuran ...
-
Client Services Specialist
3 weeks ago
Frontline Source Group Woodway, United StatesOur client in Woodway, TX has an immediate need for a Client Services Specialist on a contract to possible hire basis. Company Profile: Financial Services Tenured Team Does your resume really present you as the best qualified candidate for the job Client Service, Specialist, Clie ...
-
Patient Services Specialist
3 weeks ago
Seton Medical Center Harker Heights Harker Heights, United StatesJob Description · Overview · Join our team as a day shift, full-time, Urology Patient Services Specialist in Harker Heights, TX. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · Medical, vision, dental health insurance, he ...
-
Patient Services Specialist
2 weeks ago
Seton Medical Center Harker Heights Harker Heights, United StatesJob Description · Overview · Join our team as a day shift, full-time, Family Practice Patient Services Specialist (PSS) in Harker Heights, TX. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · Medical, vision, dental health ...
-
Patient Services Specialist
6 days ago
Ardent Health Harker Heights, United StatesOverview · Join our team as a day shift, full-time, Urology Patient Services Specialist in Harker Heights, TX. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · * Medical, vision, dental health insurance, health savings accoun ...
-
Specialist Field Service
1 day ago
Renk Fort Cavazos, United StatesAbout the Organization · RENK is a leading supplier in the defense, marine and industry sector with superior mobility, propulsion and drive train solutions. Our tradition is centered on precision-engineered systems for maximum impact, efficiency and endurance. RENK's ambition is ...
-
New 24/25 school year
1 week ago
Soliant Temple, United StatesMinimum 1+ years school psychologist experience required. · Job Posting: Licensed Specialist in School Psychology (LSSP) · Location: Temple, Texas · Position: Licensed Specialist in School Psychology (LSSP) · Duration: Full-time, 40 hours per week · Number of Openings: Multiple · ...
-
Fieldwork Documentation Coordinator
2 weeks ago
HealthDrive Corporation Temple, United StatesOverview · Tired of sitting behind a desk all day? · HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, and behavioral health services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is o ...
-
behavioral consultant-aba
1 week ago
KidsPeace Temple, United States Full timeThe Behavior Consultant serves as the primary therapist in the Treatment Team, coordinating all treatment services for each client in his/her caseload. The Behavior Consultant is responsible for ensuring appropriate behavior modification and crisis intervention processes for clie ...
-
OFFICE OF THE ATTORNEY GENERAL Temple, United StatesOAG - Child Support | Child Support Officer II-III | Organization · :OFFICE OF THE ATTORNEY GENERAL Primary Location · :Texas-Temple Work Locations · :CS Temple3011 Saulsbury DrTemple Job · :Protective Service Employee Status · :Regular Schedule · :Full-timeStan ...
-
Customer Service Intern
6 days ago
Thrive Skilled Pediatric Care Temple, United StatesWe are seeking an intern to join our team in our Temple, TX office. · Have you been told you have grit and determination? Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them? · We are seeking som ...
Patient Services Specialist 3 - Temple, United States - Baylor Scott White Health
Description
JOB DESCRIPTION JOB SUMMARYThe Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care.
This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists in the hiring process and serves as a peer interviewer.
Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
Serves as an expert in handling more complex tasks and responding to escalated issues.
Participates in process improvements initiatives. Facilitates or leads team meetings. Attends huddles, tracks metrics and maintains huddle boards.
Mentors and trains staff in processes and procedures.
Provides training on applications, website and other resource access.
Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
Serves as backup to supervisor in his or her absence, as required. Assists the supervisor in managing schedules, assigning employees tasks and following up on work results.
Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
Performs quality assurance audits.
Orders supplies as requested.
KEY SUCCESS FACTORS
Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences.
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Knowledge of patient registration procedures and documentation.
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
Skilled in the use of personal computers and related software applications.
Skilled in preparing and maintaining patient records.
Ability to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.
Ability to mentor and train staff.
BENEFITS
Our competitive benefits package includes the following
Note:
Benefits may vary based upon position type and/or level
QUALIFICATIONS
