#reputationcrisis

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3 years ago

Telling Your Side of the Story in a Dispute, Conflict or Reputation Crisis

Michael Toebe · In a dispute, conflict, scandal or reputation crisis, individuals and organizations who have made mistakes or willful errors and feel sincere remorse, should want to tell their side of the story. To experience receptiveness to listening and successfully having it heard from other ...

3 years ago

In a Reputation Crisis, Don't Deny, Blame Shift or Act Defiant

Michael Toebe · When someone's behavior results in their reputation coming under scrutiny and attack it is unwise in reaction or response to bypass poise and act with denial, blame shifting or defiance. Yet that's what many individuals or organizations choose in egregious error. · It's a common ...

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