Zoom Corporation Jobs in United States

Security Risk Management · We are seeking a skilled Security Risk Analyst to join our team at Zoom Corporation. · Triage and evaluate security risks using industry-standard frameworks such as NIST, FAIR, and ISO. · Data collection: Collect relevant data on security risks from mu ...

What you can expect? · We are looking for a Contact Center Business Development Representative to join our growing team. In this role, you will work cross-functionally with Zoom CX Specialists, Field Marketing, and ABM teams to build highly targeted outreach strategies and campai ...

Senior Product Manager for Outbound Engagement · In this pivotal role at Zoom CX Contact Center product team, you will lead the evolution of outbound engagement capabilities shaping strategy and execution for proactive customer outreach through voice dialers AI-driven dialing alg ...

Complex Contact Center Projects · We deliver complex contact center solutions for enterprise customers globally. · Critical Project Management: · Leading multiple concurrent enterprise contact center rollouts across discovery, design deployment go-live stabilization phases. · Man ...

Head of Customer Experience Operations · This senior leadership position plays a crucial role in defining and executing the operational strategy that supports post-sales customer lifecycle. · The Head of CX Operations must build scalable processes, systems, and governance to driv ...

Key Responsibilities · Leading the design and operationalization of strategies to improve customer retention. · Partnering with Sales, Customer Success, Renewals to align post-sales motions. · Developing data-driven frameworks to assess customer health and prioritize proactive en ...

What You Can Expect · Join Zoom as an Account Executive on our dynamic Commercial Value Added Sales Team, where you will help promote our innovative Workplace Platform. We focus on empowering organizations with over 1,000 employees to maximize their virtual collaboration capabili ...

Job Summary · We are looking for a Technical Project Manager to lead complex contact center projects globally. · To succeed in this role, you should have at least 7 years of experience managing technology projects within SaaS or cloud-based environments. · ...

The Strategic Workforce Planning Partner is a vital and influential role designed to act as a trusted advisor to key business leaders at Zoom. · Develop and implement an effective company-wide Workforce Plan using thorough data-driven insights. · This position focuses on aligning ...

Job Description: · The Strategic Workforce Planning Partner is a vital role designed to act as a trusted advisor to key business leaders at Zoom. · Align headcount, financial strategies, and corporate objectives. · ...

About This Opportunity: As a Solutions Engineer focusing on our Mass Market at Zoom Corporation you'll dive deep into the Zoom platform with guidance of seasoned mentors accelerating your growth while ensuring our customers receive unparalleled solutions. · Strong business acumen ...

What you can expect Zoom is looking for Midmarket VAST (Value Added Selling Team) Account Executives specializing in selling our Workplace Platform. Our Midmarket VAST team engages with existing customers to expand their account to the entire Zoom platform. Our sales team focuses ...

Job Description · The Realtime DevOps team runs Zoom's core meeting backend - multimedia routing, cloud recording, · and streaming. · We're looking for a hands-on DevOps Manager with strong colocation operations experience · to lead teams in the US and India. · You should underst ...

About the Team · The Zoom sales team is a dynamic force driving the company's success. · Engaging with clients, focusing on delivering cutting-edge communication solutions for customers. · ...

Job Title: Global BPO Program Manager · The role involves managing Zoom's Business Process Outsourcing Partner Program globally. · This includes building and overseeing performance, governance, strategic enhancements, listening to partner needs, balancing with business requiremen ...

The Global Business Process Outsourcing (BPO) Program Manager owns Zoom's BPO Partner Program globally. · Key Responsibilities: · Build and launch a brand new Zoom BPO Partner Program for our partner community. · Develop a pricing and billing model that enables the billing requir ...

Job Description · The Security GRC team at Zoom requires a talented GRC Tech Analyst to mature our Common Controls Framework and expand certification landscape. · Strengthen Zoom's security posture by maturing controls framework. · Evaluate and document security issues related to ...

At Zoom, we're looking for highly motivated individuals to join our global Contact Center Solution Engineering team. · Serving as a trusted advisor · We seek someone with technical expertise in sales engineering who can translate customer needs into solutions. · The ideal candida ...

Manager of Realtime DevOps · We're looking for a hands-on DevOps Manager with strong colocation operations experience to lead teams in the US and India. · Leading and mentoring a high-performing team of DevOps engineers supporting real-time backend services. · Overseeing daily op ...

Job Description · We are looking for a skilled Contact Center Solutions Engineer who can work with customers and drive technical aspects of CX sales cycles. · Serve as trusted advisor throughout pre-sales lifecycle; translate technical business requirements into solutions · Showc ...