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Telemedik Jobs in United States

29 jobs at Telemedik in United States

  • Work in company

    Workforce Optimization Coordinator

    Telemedik

    Join Our Team as a Workforce Optimization Coordinator / Real Time Analyst: · Are you passionate about optimizing operations and ensuring teams perform at their best? We're looking for a Workforce Optimization Coordinator to play a key role in managing schedules, staffing, and rea ...

    Guaynabo, Guaynabo, Puerto Rico, PR

    6 hours ago

  • Work in company

    Workforce Optimization Coordinator

    Telemedik

    Join our team as Workforce Optimization Coordinator  · The Workforce Optimization Coordinator plays a key role in improving how an organization's employees are scheduled, managed, and utilized. Their goal is to ensure the right number of staff are working at the right times to me ...

    Guaynabo, Guaynabo, Puerto Rico, PR

    1 week ago

  • Work in company

    Team Lead

    TELEMEDIK

    The Team Lead will be responsible for supervising and guiding a team of customer service representatives. · ...

    Guaynabo, PR

    2 weeks ago

  • Work in company

    Supervisor

    TELEMEDIK

    The Call Center Supervisor provides supervision primarily to the Customer Service Representative team.Essential Responsibilities: · Supervise the functions of Call Center services insuring that the protocols and procedures are followed as established. · Motivate the personnel und ...

    Guaynabo, PR

    1 month ago

  • Work in company

    Customer Service Representative

    TELEMEDIK

    Join Our Team as a Health Services Representative · Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and ...

    Guaynabo, PR

    1 day ago

  • Work in company

    Quality Agent

    TeleMedik

    The Quality Agent offers active support to the supervisors.Requirements: · Bachelor degree in business administration · Minimum of one year of experience in call centers' scenarios · ...

    Guaynabo, PR

    1 month ago

  • Work in company

    Workforce Optimization Coordinator

    TeleMedik

    Join Our Team as a Workforce Optimization Coordinator / Real Time Analyst: · Are you passionate about optimizing operations and ensuring teams perform at their best? We're looking for a Workforce Optimization Coordinator to play a key role in managing schedules, staffing, and rea ...

    Guaynabo, PR

    1 day ago

  • Work in company

    Quality Auditor

    Telemedik

    Join Our Team as a Quality Agent · The primary objective of this role is to evaluate and enhance associate performance by ensuring compliance with quality standards and service level agreements, in alignment with Firstsource's core values. The Quality Analyst will be responsible ...

    Guaynabo, Puerto Rico, PR

    6 days ago

  • Work in company

    Representante de Servicio al Cliente

    TeleMedik

    Como Representante Bilingüe de Servicio al Cliente serás el primer punto de contacto para nuestros afiliados y clientes brindando orientación telefónica resolviendo consultas eficientemente ofreciendo una experiencia profesional cortés y alta calidad. · ...

    Guaynabo, PR

    3 weeks ago

  • Work in company

    Representante de Servicio al Cliente

    TELEMEDIK

    Únete a nuestro equipo como Representante de Servicios de Salud · Como Representante de Servicio al Cliente, serás la primera línea de atención para nuestros afiliados y clientes, ofreciendo orientación por teléfono, resolviendo sus necesidades en el primer contacto y garantizand ...

    Guaynabo, PR

    1 week ago

  • Work in company

    Team Lead

    Telemedik

    Job Description · The Team Lead will be responsible for supervising and guiding a team of customer service representatives, ensuring that quality, productivity, and customer satisfaction goals are met. The Team Lead acts as the direct link between representatives and management, ...

    Guaynabo, Puerto Rico, PR

    6 days ago

  • Work in company

    Supervisor

    Telemedik

    · Join Our Team as a Call Center SupervisorAre you a natural leader with a passion for coaching and operational excellence? We are seeking a Call Center Supervisor to oversee and guide Customer Service Representatives, ensuring top-tier service, quality, and team performance. In ...

    Guaynabo, Guaynabo, Puerto Rico, PR

    7 hours ago

  • Work in company

    Trainer

    TELEMEDIK

    The Trainer will be responsible for delivering all necessary training to contact center employees. · ...

    Guaynabo, PR

    1 month ago

  • Work in company

    Team Lead

    TeleMedik

    The Team Lead will be responsible for supervising and guiding a team of customer service representatives ensuring that quality productivity and customer satisfaction goals are met. · Lead a team of customer service representatives ensuring compliance with SLAs KPIs and quality st ...

    Guaynabo, PR

    3 weeks ago

  • The Bilingual Customer Service Representative is responsible for providing exceptional service and support to customers in both English and Spanish. · Communicates with members by phone to provide information about services covered under their respective health insurance plan. · ...

    Guaynabo, PR

    1 month ago

  • Work in company

    Representante de Servicio al Cliente

    TeleMedik

    Únete a nuestro equipo como Representante de Servicios de Salud · Serás la primera línea de atención para nuestros afiliados y clientes. · ...

    Mayagüez, PR

    1 month ago

  • Work in company

    Supervisor

    Telemedik

    · Join our team as a Call Center Supervisor · As a Call Center Supervisor, you will primarily provide oversight to Customer Service Representatives. The Supervisor is responsible for implementing training and development programs, quality indicators, and performance evaluations ...

    Guaynabo, Guaynabo, Puerto Rico, PR

    5 days ago

  • Work in company

    Quality Agent

    TELEMEDIK

    The Quality Agent offers active support to the supervisors. He/she should understand and communicate new policies and protocols, answer questions, coach agents. · Provide immediate solutions for quality improvement initiatives throughout the organization. · ...

    Mayagüez, PR

    1 month ago

  • Work in company

    Representante de Servicio

    TELEMEDIK

    Únete a nuestro equipo como Representante de Servicios de Salud · ¿Te apasiona ayudar a las personas y brindar un servicio excepcional? Estamos buscando profesionales comprometidos para integrarse a nuestro equipo como Representante de Servicio al Cliente, desempeñando un rol cla ...

    Guaynabo, PR

    1 day ago

  • Work in company

    Representante de Servicio al Cliente

    TeleMedik

    Como Representante de Servicio al Cliente, usted será responsable de ofrecer orientación telefónica a los clientes y/o asegurados garantizando una resolución en el primer contacto. · Se comunica con los afiliados por teléfono para proporcionar información sobre los servicios. · G ...

    Guaynabo, PR

    1 month ago