Systems Integration, Inc. Jobs in United States

We are seeking a highly skilled and self-motivated Data Integration Developer · to support the FBI's ITBI (IT Business Intelligence) initiatives. · Gather and analyze BI end-user requirements; · ...

Join a dynamic team at Systems Integration, Inc., leading provider of contact center infrastructure solutions and IT services. · We are seeking an experienced Contact Center Team Lead to oversee operations in Colorado Springs, CO. · Key Responsibilities: · Evaluate staffing level ...

Customer Service Representative FEMA University · Systems Integration, Inc. (SII) is a leading provider of Turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and ...

We are hiring a Call Center Supervisor/Team Lead to work at a site located in Colorado Springs, CO. · Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry. ...

We are seeking an Operations Manager to oversee all daily operations for a government contact center. · ...

We are seeking a highly organized and proactive Project Leader to oversee and coordinate all aspects of contract execution for the FBI's ITBI program. · Serve as the primary liaison between contractor staff and government personnelEnsure timely and accurate submission of all requ ...

We are seeking a highly experienced Cloud Consultant Architect to serve as the definitive source of technical knowledge and expertise across FBI systems, data analytics platforms, and enterprise technologies. · ...

We are seeking a skilled This role is ideal for someone with strong technical foundation and years of experience in IT support, · paticularly within MSP environment. · ...

We are seeking a Content Manager to support a government‑contracted contact center by developing, maintaining, and managing all program content used by customer service staff. · ...

We are seeking a Quality & Training Manager supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. · ...

+Oversee the full execution of a government contact center program. · ...

Customer Service Representative (GSA) · Location: Kansas City, MO · Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government age ...

Salesforce Agentforce Specialist to configure maintain optimize Salesforce tools used by customer service staff ensuring accurate case handling efficient workflows reliable AI-driven support features. · ...

We are seeking a highly skilled Machine Learning Researcher to help the FBI uncover actionable insights from vast and complex data sets. · ...

Managed Service Provider (MSP) Level 2 Help Desk Technician · Reports To: · The MSP Service Desk Technician will report to the Service Delivery Manager. · THIS IS AN IN-OFFICE POSITION 5 DAYS PER WEEK TO WALLINGFORD, CT. · Job Overview: · We are seeking a skilled Level 2 Help Des ...

We are seeking a Part-time Genesys Contact Center Engineer to support the configuration, maintenance, and optimization of Genesys Cloud Contact Center solutions. · This role is ideal for a self-motivated professional with hands-on experience in Genesys Cloud and a strong understa ...

Salesforce Lead Developer supports contact center operations by leading design development maintenance Salesforce solutions ensuring platform stable secure optimized daily operations including case management reporting workflow automation integrations. · ...

++This role ensures efficient use of Customer Service Representatives (CSRs), meets service-level requirements, and provides accurate operational reporting to internal leadership and government program officials. · ++Manage forecasting and staffing processes to ensure efficient, ...

We are hiring a Contact Center Team Lead to work at a site located in Colorado Springs, CO. · ...

Systems Integration Inc is hiring Tier 1 Contact Center Representatives to begin work in Annapolis Junction MD Must be available to work between 4:30am to 9:30pm EST days per week days per year Shift schedules are am pm and pm including weekends and holidays. · Confer with custom ...