Peak Support LLC Jobs in United States

Job Description · We are looking for an Accounting Manager to maintain sound financial procedures and ensure financial compliance in our collaborative team. · Support various aspects of our accounting and reporting process, including preparing journal entries, balance sheet recon ...

Key Responsibilities · Assist customers with placing orders over the phone, ensuring accuracy and a positive experience. · Provide clear information about products, sizing, and availability to help customers make informed decisions. · Support customers with payment concerns, webs ...

Job Description · We are seeking a highly organized and driven Team Lead (TL) for Sales Operations & Client Fulfillment who will initially join as an individual contributor. · Main working hours will fall anywhere between EST and PST time zones. · Sales Pipeline Management: · <ul ...

Job Description · The Customer Service Associate role at Peak Support requires providing exceptional support to customers in multiple channels such as phone, email, social media etc. · Provide personable professional helpful assistance resolving issues promptly while maintaining ...

Peak Support seeks a CX Tools Administrator with experience in Zendesk, Intercom, Gorgias, and Gladly. · You will administer, customize, and optimize these platforms to support customer operations across multiple accounts. · Serve as primary administrator for Zendesk CRM · Suppor ...

Job Description · Peak Support Overview: · Peak Support manages customer service and back-office teams for high-growth companies. · We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. · Work from Home PLUS · < ...

Job Description: · We are seeking an experienced US Payroll Specialist to manage our semi-monthly payroll cycles via Rippling. This role supports both salaried and hourly employees across multiple U.S. states. · Process semi-monthly payroll for exempt and non-exempt employees acr ...

Job Description · We are seeking an experienced leader to oversee our Off-Hours Product Support team. · Lead, mentor, and coach a team of Off-Hours Support Analysts. · Triage customer inquiries ensuring accurate severity assessment & timely response. · ...

HRBP Manager · We seek a dynamic HR Business Partner to join our team. This role advises business leaders on strategic HR initiatives. · Develop relationships with business leaders to understand goals and challenges. · Provide strategic guidance for performance, engagement, and w ...

Job Description · This role is a great fit for someone who is detail-oriented, passionate about communication, and adept at navigating customer inquiries. · We are looking for a savvy communicator to join our growing Product Support team. · ...

Job Description · We are seeking a Bilingual Customer Service Associate (Malagasy) to join our team. · Excellent oral and written communication skills in both English and Malagasy. · Ability to provide customer support over various platforms (email, chat, phone). · ...

Technical Writer · A detail-oriented and proactive Technical Writer will support one of our clients by ensuring accurate and complete reports are submitted on time. · Gather and format required data with auditors · Produce report drafts · ...

About The Role · Our Customer Experience (CX) Team drives customer loyalty, engagement and value by providing exceptional customer experiences across all channels and touch-points. · Provide world-class customer service in all interactions with customers. · Think creatively about ...