Help Scout Jobs in United States

You'll be accountable to a marketing revenue number and KPIs. · You'll support the full customer journey, from first touch through expansion. · ...

We're building a company that brings out your best and leaves the world a better place — a company that seeks balance between profit and purpose.We're looking for a VP of Marketing to shape not just how we grow, but how we tell our story, differentiate in a competitive space, and ...

We're on a mission to help businesses delight more customers. We've been fully remote from the beginning, and have a team of 140+ people all over the world. · We love crafting beautiful products and growing a business together, but we're also trying to do something bigger. That's ...

· Who we are · At Help Scout, we're on a mission to help businesses delight more customers. We've been on this journey since 2011, and today more than 10,000 companies use our platform to provide outstanding customer support. We've been fully remote from the beginning, and have ...

We are looking for a Senior Support Manager to lead our frontline support team. The ideal candidate will have experience leading SaaS support teams, be comfortable with metrics and performance management, and have a strong sense of what excellent customer support looks like. · - ...

Job summary · Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're sharpening our go-to-market motion to drive the next phase of growth.The 2026 strategy is focused, ambitious, ...

We are seeking a Senior Support Manager to lead our frontline support team. You will oversee all frontline support team members and ensure smooth queue operations. · ...

We're on a mission to help businesses delight more customers at Help Scout. · We've been fully remote from the beginning, · and have a team of 130+ people all over the world. · This role must be located in Eastern or Central time zones · to effectively support our globally distri ...

We're on a mission to help businesses delight more customers by crafting beautiful products and growing a business together. · ...

· Who we are · At Help Scout, we're on a mission to help businesses delight more customers. We've been on this journey since 2011, and today more than 10,000 companies use our platform to provide outstanding customer support. We've been fully remote from the beginning, and have ...