Global Organization Jobs in United States

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As the Contact Center Content Specialist, you will play a key role in ensuring agents are fully equipped with the information and resources they need to support law enforcement agencies effectively. In this role, you will create, update, and maintain the training materials and kn ...

Career Opportunity: Customer Service Representative at Maximus · This exciting opportunity for remote work offers a chance join our team at Maximus. · (Description...) · #Job #careers#FuturePlanning ...

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. The Call An ...

Job Description · Responsibilities: · Deliver engaging training to prepare agents supporting law enforcement. · Manage classroom experience including materials and learner progress. · You will manage every step of instructor-led classes that teach essential systems, validate info ...

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. The WFM Ana ...

As the Training Manager, you will lead and develop a team responsible for preparing agents to support law enforcement agencies effectively. In this role, you will oversee the full training lifecycle—including the design, delivery, and continuous improvement of training programs a ...

Job Description · Receive incoming calls from law enforcement agencies and gather pertinent information related to detainees. · Verify this information within internal databases/systems and communicate accurate, confirmed details back to the partnering agency. · This position req ...

Job Description: · The IDD Assessor will conduct field assessments ensuring quality standards are met while supporting activities. · Conduct medical and behavioral health assessments within contract requirements · Determine individual needs for services and supports via video cal ...

**Job Description:** · Create, update, and maintain training materials and knowledge articles for contact center agents. · In this role, you will work with Training, Operations, and subject matter experts to ensure instructional content is clear, consistent, and aligned with prog ...

Maximus is currently hiring for an onsite Call Center Manager position in Jefferson City, MO. The Call Center Manager will be responsible for overseeing daily operations and ensuring that project Service Level Agreements (SLAs) are consistently met. The project will involve manag ...

The Quality Manager will oversee daily QA operations ensuring agents meet quality standards when supporting law enforcement agencies. · Key Responsibilities · Manage QA workflows monitoring performance trends and ensure accurate evaluations in alignment with program requirements. ...

Job Summary · We are seeking a Call Center Supervisor to lead our team in meeting quality, productivity, and service-level expectations. · Manage multiple tasks effectively in a fast-paced environment · ...

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. As an Analy ...

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure. The Call An ...

Key Responsibilities: · Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. · Coordinate activities between client business and technical stakeholders ensure adherence to relevant g ...

As a Training Specialist, you will be responsible for delivering engaging, effective training that prepares agents to successfully support law enforcement agencies. In this role, you will facilitate instructor-led classes, guide learners through essential systems and procedures, ...

Job Description · The WFM Analyst role involves supporting daily operations by monitoring call volume, staffing levels, and performance metrics to ensure service standards are consistently met. · Performing routine tasks; · Researching inquiries using various tools and systems; · ...

Job Description · The Training Manager will lead and develop a team responsible for preparing agents to support law enforcement agencies effectively. · Oversight of training lifecycle including design delivery and continuous improvement · Developing knowledge resources to equip ...

Job Summary: · Provide face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. · Maintain an active Certified Application Counselor (CAC) certification. · ...