Gladly Jobs in United States

We're looking for a Senior Product Designer to join our team.Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. · With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operatio ...

Staff Software Engineer, AI & Automation · Staff Software Engineer, AI & Automation · 3 days ago Be among the first 25 applicants · Direct message the job poster from Gladly · About Gladly · Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer no ...

Gladly's AI & Research team uses data and insights to power novel AI products and drive data-based decisions across the product team. We are looking for someone with the desire and curiosity to learn, take initiative and make a lasting impact at a fast-paced SaaS company. · We're ...

We're looking for a Sr. Product Manager to join our AI Steering product team which is responsible for the experience that managers have when instructing optimizing and monitoring AI performance for their brand. · This is a great opportunity to work on an experience that managers ...

+Gladly is the platform for building enterprise agentic systems, trusted by the world's most customer-centric brands. · + · <ul style= ...

As an Enterprise Customer Success Manager on the Gladly Customer Success team, you are responsible for building long-term strategic relationships, increasing product adoption and ensuring seamless renewals. You will be responsible for our largest customers. · ...

We're seeking a highly motivated and hands-on Director of Accounting to lead our entire accounting function. · Own the end-to-end month-end, quarter-end, and year-end close processes. · Manage complex revenue recognition under ASC 606 for subscription and usage-based models. · ...

Staff Software Engineer · Gladly Customer AI uniquely maintains a single continuous conversation across all channels while striking a balance between technology and human connection. · This role will define the future of customer service by applying generative AI to real-world pr ...

We're looking for a Staff Platform Engineer with a rare combination: deep cloud architecture expertise paired with product development experience or a strongly product-minded approach to infrastructure. · Architect and evolve multi-cloud infrastructure (AWS, GCP, Azure) that supp ...

Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world's most customer-centric brands. · ...

We're a remote-first company that values flexibility, curiosity, and collaboration.We're not chasing hype — we're building a production-grade voice AI platform handling real customer service calls. · This is your chance to have a huge technical and product impact, · shaping how A ...

About Gladly: · The Opportunity · We are seeking a highly motivated and hands-on Director of Accounting to lead our entire accounting function. As the core financial leader for our high-growth AI+SaaS company, you will be responsible for scaling our financial operations and ensur ...

We're a remote-first company that values flexibility, curiosity, and collaboration. If you're excited about using AI to solve real problems for real people, · Gladly offers a unique environment where advances in AI connect directly to products driving customer impact.Lead a produ ...