Firstmark Credit Union Jobs in United States

Member Care Associate is responsible for providing enthusiastic and professional service to members by phone or video communication.Answer inbound calls and complete requested inquiries and transactions. · Maintain current knowledge of credit union products services promotions ma ...

Role Description: · The Sr. Loan Resolution Specialist supports early to late-stage collection recovery efforts by reducing delinquencies, minimizing repossessions, and maximizing loan recoveries. · Diffuse escalated issues over phone calls while seeking assistance from superviso ...

The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast-paced environment. · Interviews members to identify perceived and unperceived needs to assist the member with any loan ...

Job Summary · The Loan Resolution team is an integral component of our service-centric culture, focusing on collecting past due accounts and retaining member relationships. The Sr. Loan Resolution Specialist supports early to late-stage collection recovery efforts by reducing del ...

Position Summary: · The Branch Manager leads the branch team and is responsible for business development, operational integrity, member satisfaction, and staff performance. This role ensures alignment with credit union goals while creating a culture of service and accountability. ...

+ Job Summary: The Loan Resolution team is an integral component of our service-centric culture. · + Responsibilities:Manages calls to diffuse and resolve escalated issues · Solve problems quickly and create resolutions that bring in revenue on a regular basis · ...

Job Summary · The Loan Resolution team focuses on collecting past due accounts while retaining member relationships. · Manage escalated issues through calls and seek assistance when needed. · Handle inbound/outbound calls efficiently following established procedures. · Solve prob ...

Member Care Associate - Bilingual · The Member Care Associate is responsible for providing enthusiastic, professional, and superior service by phone or video communication in a high call volume environment. The primary purpose of this position is to provide best-in-class member ...

The Member Care Associate provides enthusiastic and professional service by phone or video communication in a high call volume environment. They answer incoming calls, provide basic account information, and perform account transactions. · Answer inbound calls and complete request ...

The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast paced, high-volume environment. · ...

Job Summary: · The Lead MSR serves as a working leader and subject matter expert on the frontline, supporting day-to-day branch operations and ensuring the delivery of exceptional member service. This role assists the Assistant Branch Manager (ABM) in overseeing teller operations ...

Lead, Member Service Representative · The Lead MSR serves as a working leader and subject matter expert on the frontline, supporting day-to-day branch operations and ensuring the delivery of exceptional member service. This role assists the Assistant Branch Manager (ABM) in over ...

The Lead MSR serves as a working leader and subject matter expert on the frontline, · supporting day-to-day branch operations and ensuring the delivery of exceptional member service. · ...

Job Summary: · The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast paced, high-volume environment. Applications Specialists are required to follow established policies an ...

+The Member Care Associate is responsible for providing enthusiastic professional and superior service by phone or video communication in a high call volume environment. · Answer inbound calls completes requested inquiries and transactions in an accurate timely manner. · Maintain ...

The Applications Specialist is responsible for providing a superior member experience over the phone and through online correspondence. · Interviews members and non-members to identify their needs · Processes loan, deposit, and new membership applications accurately and efficient ...

Job Summary · The Lead MSR serves as a working leader and subject matter expert on the frontline supporting day-to-day branch operations ensuring exceptional member service. · Perform transactions with accuracy efficiency promoting credit union products services aligned with memb ...

The Payment Systems Specialist will serve as the principal contact for staff and members while demonstrating enthusiastic professional and courteous service. This individual will follow established policies and procedures to provide high-quality service. · Responsible for process ...

The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast paced, high-volume environment. · Interviews members and non-members to identify perceived and unperceived needs to as ...

Branch Manager · The Branch Manager oversees branch operations ensuring alignment with credit union goals while fostering a culture of service and accountability. · Provides leadership and vision for the team achieving business development operational integrity member satisfactio ...