Firstmark Credit Union Jobs in United States

Digital Marketing Specialist · This role supports Firstmark's digital communication strategies across email, social media, digital banking platforms, member engagement surveys, · and internal marketing channels. · Create segmented audiences and support data hygiene within the mar ...

Position Summary: · The Branch Manager leads the branch team and is responsible for business development, operational integrity, member satisfaction, and staff performance. This role ensures alignment with credit union goals while creating a culture of service and accountability. ...

The Payment Systems Specialist will serve as the principal contact for staff and members while demonstrating enthusiastic professional and courteous service. This individual will follow established policies and procedures to provide high-quality service. · Responsible for process ...

Lead Member Service Representative · The Lead MSR serves as a frontline leader and subject matter expert, supporting branch operations and delivering exceptional member service. · Perform transactions with accuracy and efficiency. · Promote credit union products aligned with memb ...

Member Care Associate is responsible for providing enthusiastic and professional service to members by phone or video communication.Answer inbound calls and complete requested inquiries and transactions. · Maintain current knowledge of credit union products services promotions ma ...

The Digital Marketing Specialist supports the execution and optimization of Firstmark's digital communication strategies across email social media digital banking platforms member engagement surveys SMS and internal marketing channels. · Reporting to the Manager Marketing Operati ...

Job Summary: · The Lead MSR serves as a working leader and subject matter expert on the frontline, supporting day-to-day branch operations and ensuring the delivery of exceptional member service. This role assists the Assistant Branch Manager (ABM) in overseeing teller operations ...

Job Summary: · Financial Specialists are Retail team members who work in a branch to assist members in face-to-face · interactions and provide an exceptional member service experience. As needed, they may also be requested to provide · supplementary phone support. · Major Respons ...

body{font-family:Arial;font-size:14px;}h1,h2{color:#00698f;}Lead, Member Service Representative · The Lead MSR serves as a working leader and subject matter expert on the frontline supporting day-to-day branch operations and ensuring delivery of exceptional member service. This r ...

The Applications Specialist is responsible for providing professional and a superior member experience over the phone and through online correspondence in a fast paced, high-volume environment. · Interviews members and non-members to identify perceived and unperceived needs to as ...

Job Summary: · The Digital Marketing Specialist supports the execution and optimization of Firstmark's digital communication strategies across email, social media, digital banking platforms, member engagement surveys, SMS, and internal marketing channels. · Reporting to the Manag ...

Job Summary · The Administrative Assistant serves as the primary point of contact at the corporate reception desk, ensuring a welcoming and professional environment for visitors and staff. This role manages reception duties and office operations while providing additional support ...

Job Summary: · Financial Specialists are Retail team members who work in a branch to assist members in face-to-face · interactions and provide an exceptional member service experience. As needed, they may also be requested to provide · supplementary phone support. · Major Respons ...

Sr. Loan Resolution Specialist · The Loan Resolution team plays a vital role in our service-centric culture, focusing on collecting past due accounts and retaining member relationships. · Retail customer service experience with the ability to diffuse escalated issues with empathy ...

+ Job Summary: The Loan Resolution team is an integral component of our service-centric culture. · + Responsibilities:Manages calls to diffuse and resolve escalated issues · Solve problems quickly and create resolutions that bring in revenue on a regular basis · ...

Job Summary · The Loan Resolution team is an integral component of our service-centric culture, focusing on collecting past due accounts and retaining member relationships. The Sr. Loan Resolution Specialist supports early to late-stage collection recovery efforts by reducing del ...

Job Summary · The Loan Resolution team is an integral component of our service-centric culture, focusing on collecting past due accounts and retaining member relationships. The Loan Resolution Associate supports in the early and late stages of collection recovery efforts and paym ...

Job Summary: · The Lead MSR serves as a working leader and subject matter expert on the frontline, supporting day-to-day branch operations and ensuring the delivery of exceptional member service. This role assists the Assistant Branch Manager (ABM) in overseeing teller operations ...

+The Member Care Associate is responsible for providing enthusiastic professional and superior service by phone or video communication in a high call volume environment. · Answer inbound calls completes requested inquiries and transactions in an accurate timely manner. · Maintain ...

Job Summary · The Administrative Assistant serves as the primary point of contact at the corporate reception desk, ensuring a welcoming and professional environment for visitors and staff. This role manages reception duties and office operations while providing additional support ...