Crescendo Jobs in United States

Join us at Crescendo and let's build the future of customer experience together . · The Role We are looking for a Quality Assurance (QA) professional to take on our growing operations and need for world class quality Customer Support. · As a CS Quality Assurance Specialist at Cre ...

The Solutions team plays a critical role in the pre-sales environment building demos and service models offering technical expertise both to prospects and existing customers who are undergoing a CX transformation. · Lead discovery sessions to identify customer pain points desired ...

We're looking for an Enterprise Account Executive to join our knowledgeable sales team. In this high-impact role, you'll lead the charge in building relationships with large, complex enterprises and guiding them through the transformative power of Crescendo's AI solutions. · ...

The Role: As a Customer Success Associate, you'll serves as the primary strategic and relationship owner for a portfolio of customer transitioning from for Business or for clubs & Leagues to the new flagship platform. · ...

We are expanding our BDR Team in San Francisco—a ground-floor team that will fuel our next wave of growth and define the playbook for how AI-powered CX gets sold at scale. · This isn't just another BDR role. This is a category-defining build inside one of the fastest-growing SaaS ...

Job summaryCrescendo is hiring an AI Deployment Engineer to manage technical implementation activities following a customer sale and throughout the customer's onboarding process. · Collaborate with customers and pre-sales teams to understand requirements through detailed discover ...

We are looking for an Innovation Lead to work closely with the Office of the CEO to turn AI capability into real business outcomes. · This role is for someone who is deeply hands-on with AI and comfortable operating as both a builder and an operator.You will design deploy mini as ...

The Team Lead will oversee and coordinate both the Customer Success Associate, Migration Focus, and Data Specialist, Customer Migration roles. This position owns the end-to-end success of the customer migration program, · Supervise and support CSMs and Data Specialists managing c ...

We are looking for a Senior Director, Growth, who will be a hands-on operator to own and scale the systems that drive pipeline and revenue. This role is responsible for building, operating, and optimizing our go-to-market infrastructure across outbound, inbound, lifecycle, and an ...

We are looking for a compassionate and organized individual with an interest in customer service/support to join our specialty Customer Support team based in the United States. · As a Customer Support Specialist II at Crescendo you will provide empathetic solutions via email phon ...

We are seeking a Customer Support Specialist to guide customers, partners, and clients through clear and actionable solutions. · ...

We're expanding our BDR Team in San Francisco—a ground-floor team that will fuel our next wave of growth and define the playbook for how AI-powered CX gets sold at scale. · Be the Spark: Prospect into enterprise accounts through cold outreach, social engagement, and event follow- ...

We're looking for an Enterprise Account Executive to join our knowledgeable sales team. In this high-impact role, you'll lead the charge in building relationships with large, complex enterprises and guiding them through the transformative power of Crescendo's AI solutions. · ...

The Solutions team plays a critical role in the pre-sales environment, building demos and service models and offering technical expertise both to prospects and existing customers who are undergoing a CX transformation. As a Sales Engineer, you'll assist in discovery and assist ou ...

We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. · Deliver personable, positive customer support via email, chat, and phone · Troubleshoot and solve cust ...

This role requires a strong background in managing technical or healthcare-related support operations, along with the ability to guide motivate and develop a team in a fast-paced accuracy-driven environment. · ...

Customer Support Specialist Role · As a Customer Support Specialist at Crescendo you will guide customers through account inquiries order payments or other issues into actionable solutions every interaction presents an opportunity to build trust make an impact and showcase peak C ...

Be part of the build. Be part of the future.We re transforming customer experience—we re reshaping the economics of an entire industry with Augmented AI a seamless blend of human expertise and AI automation. · In less than a year we ve gone from 0 to $100M+ ARR landed some of the ...

We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.Join us at Crescendo, and let's build the future of customer experience together. · ...

Se busca un Innovation Lead para trabajar en estrecha colaboración con la Oficina del CEO para transformar las capacidades AI en resultados medibles para la empresa. · Implementar mini asistentes, copilotos específicos por tarea y perfiles reutilizables AI dentro de los procesos ...